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Chassis management module fails firmware update - IBM Flex System


  • Applicable countries and regions

Source

RETAIN tip: H207095

Symptom

A firmware update to an IBM Flex System Chassis Management Module (CMM) with less than 250 megabytes (MB) total space fails and displays the error:

  Timeout occurred while retrieving firmware file

The CMM's total space can be seen from the following path:

  Mgt Module Management --> File Management

Affected configurations

The system may be any of the following IBM servers:

  • Flex System Enterprise Chassis, type 7893, any model
  • Flex System Enterprise Chassis, type 8721, any model
  • Flex System Enterprise Chassis, type 8724, any model

The system is configured with one or more of the following IBM Options:

  • Flex System Chassis Management Module, Option part number 68Y7029, Replacement part number (CRU) 68Y7032

This tip is not software specific.

Solution

  1. Download the following file: ftp://ftp.software.ibm.com/systems/support/system_x/cogent_27364_mefs_emergency.uxp
  2. Upload the file downloaded in step 1 to a remote location.
  3. Close all web sessions to the CMM.
  4. Log in to the CMM Command Line Interface (CLI) with an account that has Supervisor authority.
  5. Use the update command to run the file from step 1. For example,
      update -u https://<host ipv4 address>[[/<path>]/cogent_27364_mefs_emergency.uxp -T MM[<CMM unit number>]
  6. Restart the CMM:
      reset -T MM[<CMM unit number>]
  7. Update the CMM firmware.

Additional Information

For additional information on using the update command, refer to the CMM CLI Guide that comes with the CMM firmware update package.


Applicable countries and regions

  • Worldwide

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Document id:  MIGR-5091977
Last modified:  2013-01-04
Copyright © 2013 IBM Corporation

 
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