UXSPI failed to update the firmware of QLogic 10 GB SFP+ Dual-Port Mezzanine Card on vSphere 5.0, 5.0U1, and 5.1 - IBM Servers

Source

RETAIN tip: H207256

Symptom

UpdateXpress System Pack Installer (UXSPI) failed to update the firmware of QLogic Dual-Port 10 Gb Ethernet SFP+ Embedded Adapter for IBM System x on vSphere 5.0, 5.0U1, and 5.1 with return code 212:

(1) [ ] QLogic 10 Gb Ethernet Embedded Converged Network Adapter MultiFlash Update for System x         Severity: Not Required   Reboot: Restart Required to take effect   Update ID: qlgc_fw_cna_sysx-4.09.73_vmware_32-64   Requisites: None         Update: QDI8242 BIOS   New Version: 3.06   Installed Version: 3.06         Update: QDI8242 Firmware   New Version: 4.09.73   Installed Version: 4.09.73       Legend: Type the item number to toggle selected [*] or not selected [ ] Type 'a' to accept the menu Type 'f' to select all entries Type 'q' to quit without processing the entries [1-1,a,q,f] > 1       (1) [*] QLogic 10 Gb Ethernet Embedded Converged Network Adapter MultiFlash Update for System x Press enter to show the full list again.   Legend: Type the item number to toggle selected [*] or not selected [ ] Type 'a' to accept the menu Type 'f' to select all entries Type 'q' to quit without processing the entries [1-1,a,q,f] > a QLogic 10 Gb Ethernet Embedded Converged Network Adapter MultiFlash Update for System x Begin to transfer file using SFTP qlgc_fw_cna_sysx-4.09.73_vmware_32-64.bin to Vmware ESXi image Transfer file qlgc_fw_cna_sysx-4.09.73_vmware_32-64.bin completed successfully Begin to transfer file using SFTP qlgc_fw_cna_sysx-4.09.73_vmware_32-64.xml to Vmware ESXi image Transfer file qlgc_fw_cna_sysx-4.09.73_vmware_32-64.xml completed successfully.

Affected configurations

The system is configured with at least one of the following:

• UpdateXpress Service Pack Installer, version 9.21

The system is configured with one or more of the following IBM options:

• QLogic 10 GB SFP+ Dual-Port Mezzanine Card, option part number 90Y6454, any replacement part number (CRU)

This tip is not system specific.

The qlgc_fw_cna_sysx-4.09.73_vmware_32-64 firmware for the QLogic 10 GB SFP+ SR Optical Transceiver is affected.

Notes: This does not imply that the network operating system will work under all combinations of hardware and software.

Please see the compatibility page for more information: http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/

Solution

This behavior will be corrected in a release from QLogic.

The target date for this release is scheduled for third quarter 2013.

The file is or will be available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and Operating system on IBM Support's Fix Central web page, at the following URL:

• http://www.ibm.com/support/fixcentral/

Workaround

Go to the QLogic web site driver download page to update the firmware at the following URL:

http://driverdownloads.qlogic.com/QLogicDriverDownloads_UI/Defaultnewsearch.aspx

Additional information

UXSPI failed to update the firmware of QLogic 10 GB SFP+ Dual-Port Mezzanine Card on vSphere 5.0, 5.0U1, and 5.1 with return code 212.

The reason why this occurs is an issue with the QLogic firmware update manager (QLogic provider) running on ESXi. The fix will come from QLogic.

If users want to update the firmware of QLogic Dual-Port 10 Gb Ethernet SFP+ Embedded Adapter for IBM System x, they can run UXSPI to update the firmware on Microsoft Windows or Linux operation systems that UXSPI supports.