Source
RETAIN tip: H207748
Symptom
When setting up the contact information for the IBM Support (call home) feature in the Chassis Management Module (CMM), the 'userid' section (the part before the ampersand or "at symbol" ('@') character) of the email address cannot be set to more than 31 characters, as shown in the following example:
| | system> chconfig -T system:mm[p] -ce DG-ICT-Monitoring-Hardware-Critical@Frames-Group.com
Email: invalid input. Please make sure your input is not empty and within 128 characters complying with the format in help. |
Similarly, attempting to set the address from the CMM web interface results in the following error:
| | Error encountered. Please check fields again. |
Affected configurations
The system may be any of the following IBM servers:
- Flex System Enterprise Chassis, type 7893, any model
- Flex System Enterprise Chassis, type 8721, any model
- Flex System Enterprise Chassis, type 8724, any model
The system is configured with one or more of the following IBM Options:
- Flex System Chassis Management Module, Option part number 68Y7029, any replacement part number (CRU)
This tip is not software specific.
The Build ID: 2PET10K firmware for the CMM is affected.
The system has the symptom described above.
Solution
This behavior will be corrected in a future release of CMM firmware.
The target date for this release is scheduled for second quarter 2013.
The file will be available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and Operating system on IBM Support's Fix Central web page, at the following URL:
Workaround
Do not use user IDs of more than than 31 characters.
For example, the following will work:
| | system> chconfig -T system:mm[2] -ce DG-ICT-Monitoring-Hardware-Crit@Frames-Group.com OK system |
Surveys and studies