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1. Ask the Experts: CICS TS Feature Pack for Mobile Extensions

   This session will discuss the new capabilities introduced by the CICS TS Feature Pack for Mobile Extensions V1.0 and explain how you can use it to expose business data in CICS to mobile applications. It will cover the deployment patterns available for RESTful web services with JSON and describe the approach for building service provider applications.

2. Webcast replay: ISM Best Practices for Monitoring and Configuring Storage Usage

   This Support Technical Exchange is designed to highlight some of the best practices for monitoring and configuring storage usage for IBM Session Manager for z/OS (ISM). Level of Difficulty: Beginner Presenter(s): Bill Bulfin Date: 25 May 2011

3. Webcast replay: Using CICSPlex SM's BATCHREP

   This Support Technical Exchange is designed to show you the basics of BATCHREP, the Batched Repository-update facility of CICSPlex SM (CPSM), with emphasis on migrating a CICSplex. Level of Difficulty: Intermediate Presenter(s): Brad Dixon & Michael Barrett Date: 19 November 2009

4. Webcast replay: CICS Explorer - Getting Started on Identifying Common Problems

   This WebSphere Support Technical Exchange is designed to highlight areas where you might experience a problem deploying or using the CICS Explorer and CICS Tools plug-ins. It describes what actions are needed to resolve the problem. Level of Difficulty: Beginner Presenter(s): Bill Bulfin Date: 10 June 2010

5. Webcast replay: Setting up Security for CICS Configuration Manager

   This Support Technical Exchange is designed to cover topics related to setting up CICS Configuration Manager for z/OS (CICS CM) security including the use of passtickets and the use of secure socket layer to connect to the CICS CM server. The presentation also discusses considerations with respect to using an external security manager such as RACF to control access to the CICS resource definitions. Level of Difficulty: Intermediate Presenter(s): Satish Tanna Date: 17 May 2011

6. Webcast replay: CICS IPIC communication Debugging

   This Technical exchange will begin with an introduction to working with CICS control blocks, then walk through some common IP connectivity (IPIC) problem scenarios, analyzing clues to the error from messages and traces. The presentation will also include a discussion about items in the service stream, as well as touching on a performance comparison of IPIC versus XCF- MRO and LU 6.2. Level of Difficulty: Intermediate Presenter(s): Wayne Winsor and Sue DeMarrais Date: 28 March 2013

7. Webcast replay: CICS Explorer - An Overview to the New Face of CICS Transaction Server

   This Support Technical Exchange is designed to provide an overview of the CICS Explorer and its functionality as the new face of CICS Transaction Server for z/OS (CICS TS). This presentation was created at the CICS TS 4.1 level, but most of the information still applies; however things like offsets, features, and menus might have changed. Level of Difficulty: Intermediate Presenter(s): Byron Baldwin and Shayla Robinson Date: 4 November 2009

8. Webcast replay: CPSM Workload Manager Level Tracing

   This WebSphere Support Technical Exchange is designed to help customers determine why transactions are being routed to a particular CICS region. The emphasis is on setting up and interpreting CICSPlex SM (CPSM) Workload Manager Level Traces. This presentation was created in 2007, but most of the information still applies; however things like offsets might have changed. Level of Difficulty: Intermediate Presenter(s): Michael Barrett and Tony Bertolozzi DATE: 06 Dec 2007

9. Webcast replay: Serviceability for COBOL working storage in the CICS environment

   This Support Technical Exchange offers alternative approaches to diagnosing COBOL working storage overlays that reside outside of the scope of the CICS storage checker and COBOL's language features. The approaches include coding concepts, along with CICS dump and trace diagnostics. This presentation was created at the CICS TS 3.2 level, but most of the information still applies; however things like offsets might have changed. Level of Difficulty: Intermediate Presenter(s): Paul Albrecht Date: 12 Novemb

10. Open Mic Replay: Changes to Console Support within CICS and z/OS

    Over the past few years, z/OS has phased out the concept of one byte console ids and has moved towards the use of four byte ids. In parallel, CICS has adopted the same concept to become compliant. These changes have generated many PMRs and questions to be raised to both CICS and z/OS. This session will give you the opportunity to answer any and all questions you may still have and give you a better understanding of the implementation from both a CICS and z/OS view. This presentation was created at the CICS

11. Webcast replay: CICS Performance Basics

    This Support Technical Exchange clarifies the meaning of the most important CICS performance class monitoring fields. It shows how to access these fields in a dump, and how to use them to identify the source of performance problems. This presentation was created at the CICS Transaction Server for z/OS (CICS TS) 3.2 level, but most of the information still applies; however things like offsets might have changed. New tools are also available, like CICS Performance Analyzer for z/OS, that can assist in analyz

12. Webcast replay: CICS File Control Debugging Techniques

    This WebSphere Support Technical Exchange is designed to show you how Debugging has become a lost art. This is the session for you if you want to build your CICS debugging skills. This session concentrates where CICS Level 2 has seen the most problems in File Control. You should learn how to debug FCIOWAITs, Private String waits, and Enqueues. This presentation was created at the CICS Transaction Server for z/OS (CICS TS) 3.2 level, but most of the information still applies; however things like offsets migh

13. Webcast replay: Sizing and Analyzing JVM Memory Usage under CICS TS for z/OS

    This presentation shows how to size and account for Java™ memory usage under CICS TS for z/OS. It looks primarily at 31-bit JVMs, but it does provide some information on 64-bit Java. It reviews JVMProfiles, the use of tools such as DFH0STAT, Language Environment (LE) run-time options and what you can discover from a dump. Level of Difficulty: Intermediate Presenter(s): Michael Poil Date: 09 January 2013

14. Webcast replay: A Beginner's Guide to Debugging CICS Intercommunication Problems

    CICS regions communicate with each other through three communication protocols: Multi Region Operation (MRO or IRC), Advanced Program-to-Program Communication (APPC or LU62), and IP Interconnectivity (IPIC). This Support Technical Exchange is designed to introduce diagnostics if these communication methods are interrupted. Level of Difficulty: Beginner Presenter(s): Wayne Winsor, Tom LaRocco, and Sue DeMarrais Date: 8 December 2010

15. Webcast replay: CICS Explorer - Collecting troubleshooting diagnostic data

    This Support Technical Exchange highlights areas where you might experience problems deploying or using the IBM CICS Explorer, and describes the diagnostic information that you should collect to ensure efficient problem resolution. The presentation focuses on the Windows platform. Level of Difficulty: Intermediate Presenter(s): Bill Bulfin Date: 8 December 2009

16. Webcast replay: CICS Explorer - Customizing Perspectives

    This Technical Exchange demonstrates how to customize CICS Explorer perspectives for various user roles and environments. The presenter uses CICS Transaction Server for z/OS (CICS TS) V4.2 and the latest CICS Explorer V1.1.1.2, but the presentation applies to other versions of CICS including CICS TS for VSE/ESA. Level of Difficulty: Beginner Presenter(s): Bill Bulfin Date: 09 October 2012

17. Webcast replay: CPSM API Requests - Hangs and Timeouts

    A level two perspective on the processing and handling of application programming interface (API) requests within CICSPlex SM (CPSM) when entered using the Web User Interface (WUI) or CICS Explorer. We will provide debugging instructions for when a hang or timeout condition occurs. Level of Difficulty: Intermediate Presenter(s): Shayla Robinson, Andre Clark, Byron Baldwin Date: 18 September 2012

18. Webcast replay: z/OS Software Offerings - Getting Products from the Internet

    You can acquire z/OS products either as part of a system replacement offering or in a product upgrade offering. This Support Technical Exchange describes the advantages of each offering, as well as how to acquire products electronically. Level of Difficulty: Intermediate Presenter(s): Greg Daynes DATE: 10 June 2009

19. Webcast replay: CICS Web services structure and debugging

    This Support Technical Exchange briefly reviews Web services processing and configuration requirements, before discussing detailed diagnostic techniques and approaches to identifying problems. The session also discusses the type of documentation that is useful for observing Web services processing errors. This presentation was created at the CICS Transaction Server for z/OS (CICS TS) V3.2 level, but most of the information still applies. Level of Difficulty: Intermediate Presenter: Charlie Wiese DATE:

20. Webcast replay: Debugging IRLINK Waits within CICS TS

    This Support Technical Exchange is designed to help to determine why your remote tasks appear to hang with a status of IRLINK Wait within CICS Transaction Server for z/OS (CICS TS). This presentation will guide you through the debug process to determine why and where your remote transaction is hung. Presenter(s): Scott McClure DATE: 01 November 2007

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