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Support technical exchanges

  • Scheduled exchanges- selected tab,
  • Previous exchanges

IBM support wants to help you take full advantage of your product. Join us as technical experts share their knowledge and then answer your questions. The sessions are designed to address specific technical issues and provide in-depth but narrowly focused training in convenient, live 1-2 hour seminars. Visit this site often to see upcoming topics and presenters.

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Hide/show itemsWebsphere brand (all)

23 May 2013 WebSphere Adapter for JDBC Known Issues and Solutions

There have been several known issues discovered and resolved with the WebSphere Adapter for JDBC. This presentation will discuss those issues in detail, describe the cause of the issue, and finally provide you the resolution for the issue. The objective of the presentation is to provide the customer self-help in resolving their issues with WebSphere Adapter for JDBC.


05 Jun 2013 Monitoring DataPower revisited: ITCAM for SOA 7.2, ITCAM Agent for DataPower 7.1, and WAMC 5.0

IBM Tivoli Composite Application Manager (ITCAM) for SOA, the ITCAM Agent for DataPower, and the WebSphere Appliance Management Center monitor and manage DataPower appliances. We will review the different features of these products, some differences in new product versions, and a few sample problems and approaches to troubleshooting.


11 Jun 2013 BPM Security & LDAP - Concepts and Troubleshooting

This presentation focuses on concepts , considerations and troubleshooting of BPM security with a primary focus on BPM's handling of security with an external user registry / LDAP.


12 Jun 2013 Improving CPLEX Performance by Directly Confronting Numerical Difficulties

Numerical difficulty is a common issue that occurs with CPLEX applications. While there are algorithms in CPLEX that can help address this at some level, this presentation focuses on separate techniques that the modeller can use to improve performance when working with real-world, noisy data.


12 Jun 2013 v8.0.1.1 IBM Business Process Manager Advanced installation in an isolated environment with DB2

An example silent installation for a system secured from internet access. Download files, extract, transfer install and configure IBM Business Process Manager v8.0.1.1 Process Center and Process Server on Linux with DB2.


13 Jun 2013 Batch features in WebSphere V8.5.x

IBM® WebSphere® XD Compute Grid provides efficiency through batch & online processing on a shared infrastructure. Integrated in WAS 8.5, enhancements include parallel batch processing, memory-overload protection, workload scheduler to submit batch work from scheduler products (eg Tivoli® Workload Scheduler), & many xJCL/programming model improvements to increase app. development flexibility.


18 Jun 2013 WebSphere Commerce Solr Search: Troubleshooting Common Issues

Covering common questions/solutions in areas of search including: -Querying -Sequencing -Faceting -Autosuggest


26 Jun 2013 Configuring WebSphere Commerce Build and Deploy for Success

Most WebSphere Commerce Build and Deploy (WCBD) failures are caused by incorrect parameter settings in the build and/or deploy properties files. We will detail parameter settings that are often mis-configured and review case studies of common failures.


26 Jun 2013 Top Ten problems on WebSphere Cast Iron

There have been many known issues discovered and resolved on WebSphere Cast Iron. This presentation will discuss today's top 10 issues in detail, describe the root cause of the issue, and finally provide a solution. The objective of the presentation is to provide the customer self-help in resolving their issues with the WebSphere Cast Iron physical/virtual appliance and cloud solutions.


27 Jun 2013 v8.0.1.1 IBM Business Process Manager Advanced installation in an isolated environment with Oracle database

An example silent installation for a system secured from internet access. Download files, extract, transfer install and configure IBM Business Process Manager v8.0.1.1 Process Center and Process Server with Oracle.


02 Jul 2013 WebSphere Application Server v8.5 Liberty Profile – Get your hands on it today !

WebSphere Application Server Liberty profile is a highly composable, lightweight and dynamic runtime targeted for the developer's community. This session will talk about the Key benefits of WAS v8.5 liberty profile,important features like dynamic Feature management, Security aspects, and WebSphere Application Server 8.5 vNext Beta Liberty Messaging feature.


09 Jul 2013 Using RESTFul service in WebSphere Commerce

This session gives an introduction to WebSphere Commerce REST service architecture, customization, and techniques to troubleshoot common issues.


10 Jul 2013 Performance Tuning using CPLEX Optimization Studio IDE

This presentation will introduce the performance profiling tool and demonstrate its' use cases with a few examples on how to use the tool to identify performance bottlenecks and provide tips to improve the performance of model generation. It will also include some tips for IDE errors and installation.


17 Jul 2013 WebSphere Commerce Solr Search: Common Customization Scenarios

A high level overview on popular customizations: -Making Autosuggest terms specific to one sales catalog - Using dismax handler for better search results - Creating a custom expression provider/result filter These scenarios will cover all the basic areas of customization with Commerce Search, giving you a starting point for making your own customizations within the search framework.


06 Aug 2013 WebSphere Commerce - Common Scenarios Affecting the Availability of a Site

This WebSphere Support Technical Exchange is designed to give a high-level description of common causes that can affect the availability of a WebSphere Commerce site. It explores how each tier responds and provides tips and guidelines to identify the root cause.


14 Aug 2013 WebSphere Commerce - Introduction to Troubleshooting System Outages

This WebSphere Support Technical Exchange is designed to introduce WebSphere Commerce administrators to different troubleshooting techniques for system outages. At a high level the presentation demonstrates how an administrator starts an investigation, which relevant data to collect, and how the data can be analyzed.


Hide/show itemsWebSphere Portal

12 Jun 2013 Open Mic via SmartCloud Meetings: Migration best practices and post migration considerations for WebSphere Portal and WCM 8.0

IBM will host an Open Mic webcast via IBM SmartCloud Meetings with ICS Support on Wednesday, 12 June 2013 at 11:00 AM EDT (15:00 UTC/GMT, UTC-4 hours). The topic will be "Migration best practices and post migration considerations for WebSphere Portal & WCM 8.0" >> For conference phone numbers and an iCal file to add this event to your calendar, visit the International Teleconference Numbers link.


 

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