Support technical exchanges for WebSphere brand support (general)

IBM support wants to help you take full advantage of your product. Join us as technical experts share their knowledge and then answer your questions. The sessions are designed to address specific technical issues and provide in-depth but narrowly focused training in convenient, live 1-2 hour seminars. Visit this site often to see upcoming topics and presenters.

Schedules are subject to change.

Please join the technical exchange 10 minutes early.

29 Apr 2014 Introduction to Decision Optimization Center and CPLEX Enterprise Server Deployment

IBM ILOG ODM Enterprise and IBM ILOG CPLEX Optimization Studio are offering additional deployment possibilities by offering server components. We will introduce the server components, the capabilities and provide more detailed instructions for server deployment.


01 May 2014 Advanced J2C Custom properties

This WebSphere Support Technical Exchange is designed to describe many Advanced J2C Custom Properties provided by WebSphere Application Server. These properties might help to avoid many connection pooling issues caused by application, backend database or resource. Question and Answer Session will follow presentation. Level of Difficulty: Intermediate


06 May 2014 Troubleshooting and Resolving Issues with the Intelligent Management Plugin

This WebSphere Support Technical Exchange is designed to provide a very brief overview of the key components of the new Intelligent Management plugin architecture in WebSphere 8.5, and go into details on how to gather diagnostic information and troubleshoot common issues that arise when working with the new plugin features. Level of Difficulty: Intermediate


08 May 2014 WebSphere Cast Iron Cloud Integration Overview

This WebSphere Support Technical Exchange is designed to provide an overview of Cast Iron and covers different business integration scenarios for WebSphere Cast Iron. Session also includes live demonstration of one such business integration use case. Level of Difficulty: Intermediate


20 May 2014 ATE session for WebSphere Application Server System management - Admin tools , Synchronization , Discovery and Application Management in Full profile

This Ask the Expert Session covers questions and issues in Server startup , Synchronization , Discovery , Admin tools ( adminconsole and wsadmin.sh/bat) and Application management areas of WebSphere Application Server V7.x/8.x specifically in Full profile setup. Level of Difficulty: Intermediate


22 May 2014 Introduction to Web Server Debugging in IBM HTTP Server

This WebSphere Support Technical Exchange is designed to review debug strategies and concepts for the IBM HTTP Server Web Server and the use of the WebSphere Plug-in. Level of Difficulty: Beginner


05 Jun 2014 Demystifying Event Processing in CICS

This Ask the Expert session unveils the mystery of CICS Event Processing and how organizations can use events to identify and react to situations as they occur. When changes are detected as they happen it can enable organizations and their applications to respond in a timely fashion. Level of Difficulty: Beginner