Support technical exchanges for WebSphere brand support (general)

IBM support wants to help you take full advantage of your product. Join us as technical experts share their knowledge and then answer your questions. The sessions are designed to address specific technical issues and provide in-depth but narrowly focused training in convenient, live 1-2 hour seminars. Visit this site often to see upcoming topics and presenters.

Schedules are subject to change.

Please join the technical exchange 10 minutes early.

22 Apr 2014 Save time! Learn about the web support resources available for PureApplication System.

This session provides PureApplication System administrators with information about tools and resources available for technical support and client self-assist that is specifically tailored for PureApplication Systems clients. PureSystem Centre, proactive and recommendation on how to be proactive and best ways to prepare when engaging support will be reviewed. Level of Difficulty: Beginner


23 Apr 2014 Using MQTT for connection of mobile applications to IBM MessageSight and enterprise messaging systems.

This exchange, repeat of April 10, 2014 session, will give an overview of MQTT protocol and how use it to connect remote devices to the IBM MessageSight appliance. It will provide information about how MessageSight enables large data to be funneled from mobile devices into your enterprise system allowing for millions of messages to be handled per minute. Level of Difficulty: Intermediate


01 May 2014 Advanced J2C Custom properties

This WebSphere Support Technical Exchange is designed to describe many Advanced J2C Custom Properties provided by WebSphere Application Server. These properties might help to avoid many connection pooling issues caused by application, backend database or resource. Question and Answer Session will follow presentation. Level of Difficulty: Intermediate


06 May 2014 Troubleshooting and Resolving Issues with the Intelligent Management Plugin

This WebSphere Support Technical Exchange is designed to provide a very brief overview of the key components of the new Intelligent Management plugin architecture in WebSphere 8.5, and go into details on how to gather diagnostic information and troubleshoot common issues that arise when working with the new plugin features. Level of Difficulty: Intermediate


08 May 2014 WebSphere Cast Iron Cloud Integration Overview

This WebSphere Support Technical Exchange is designed to provide an overview of Cast Iron and covers different business integration scenarios for WebSphere Cast Iron. Session also includes live demonstration of one such business integration use case. Level of Difficulty: Intermediate


20 May 2014 ATE session for WebSphere Application Server System management - Admin tools , Synchronization , Discovery and Application Management in Full profile

This Ask the Expert Session covers questions and issues in Server startup , Synchronization , Discovery , Admin tools ( adminconsole and wsadmin.sh/bat) and Application management areas of WebSphere Application Server V7.x/8.x specifically in Full profile setup. Level of Difficulty: Intermediate


22 May 2014 Introduction to Web Server Debugging in IBM HTTP Server

This WebSphere Support Technical Exchange is designed to review debug strategies and concepts for the IBM HTTP Server Web Server and the use of the WebSphere Plug-in. Level of Difficulty: Beginner


05 Jun 2014 Demystifying Event Processing in CICS

This Ask the Expert session unveils the mystery of CICS Event Processing and how organizations can use events to identify and react to situations as they occur. When changes are detected as they happen it can enable organizations and their applications to respond in a timely fashion. Level of Difficulty: Beginner