Search the technical databases
Use the Support search function to search the technical databases.
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Access the technical databases
These links will provide easy access to the technical databases. Information is grouped by major areas of interest.
Authorized Problem Analysis Reports APARs
Access the database of resolved Software Problems known as APARs (Authorized Program Analysis Reports).
Preventive Service Planning - PSP
Access the database of Preventive Service Planning information including Cumulative PTF Packages, HIPER PTFs and Group PTFs.
PTF Cover Letters
Access the database of PTF Cover Letters. PTF Cover Letters are documents associated with specific PTFs and provide a wealth of information regarding that PTF such as description, problem fixed, related APARs, pre/co-requisite PTFs, and more.
Software Knowledge Base
Access the database containing the latest system service information.
Registered Software Knowledge Base (Entitled content)
Access to the Registered Software Knowledge Base is available to clients with Software Maintenance for iSeries or monthly System i, iSeries or AS/400 Support Line contracts in the United States and other countries where entitlement has been deployed.
Information Centers
Browse the Information Centers for additional technical information.
Additional technical information
System i Technical Overviews
A Technical Overview is a detailed summary of a System i announcement.
System i Access
Visit the System i Access site for announcements, resources, documentation, Service packs and downloads, FAQs and other Sysem i Access information.
Managing IBM i
Effective platform management can provide you with a competitive advantage. Locate tools to help you manage your IBM i environment.
PTF Ordering
Review your options for downloading and ordering Program Temporary Fixes (PTFs).
IBM Electronic Services
Open or manage a service request using IBM Electronic Services.
IBM i, i5/OS and OS/400 release support
Every release of IBM i, i5/OS and OS/400 has a defined Program Services period, with the end date announced with the initial announcement of the release.
Planning
The Planning pages provide a complete overview of available planning information, divided into main topic areas for your use; Systems management, Performance and capacity, Installation and setup, Maintenance, and Migration & upgrades.
IBM DB2 for i
DB2 for i (formerly known as DB2 for i5/OS) is an advanced, 64-bit Relational Database Management System (RDBMS) that leverages the On-Demand features of IBM’s Power System.