A system reference code (SRC) is a set of characters that identifies the name of the system component that detected the error and reference codes that describes the condition.
The first four characters of the SRC indicate the type of error. The last four characters give additional information. When xxxx is shown as the last four characters of the SRC, each x can be any number 0 through 9, or letter A through F.
When the system detects a problem, it displays an SRC on the system control panel. The information gained from the SRC can help the hardware service provider better understand the problem and how to fix it. You may also be able to find the SRC in the System reference code list to resolve it further on your own.
The following examples show SRCs that may occur as the result of an abnormal restart:
Example 1
Any B900 xxxx SRC (where xxxx is any number or letter) during the start of the operating system phase of restart.
Example 2
A Power Down System (PWRDWNSYS) command that did not complete, ending with an SRC of B900 3F10.
