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Machine warranties and license information

Overview

This site provides an overview of IBM's Limited Warranty and license agreements applicable to IBM machines. This overview is provided for informational purposes only. IBM's obligations regarding its Machine warranty and licensing are as provided in the IBM Statement of Limited Warranty or the IBM agreement under which the Machine was acquired.

Statement of Limited Warranty

Version 12:  For machines shipped after January 1, 2012

Disclaimer: IBM version level, warranty periods, and service levels may vary by product and country. Therefore, the information in this site may not apply to you. Your rights and IBM's obligations regarding IBM Machine warranties are governed solely by the IBM Statement of Limited Warranty that ships with your Machine or the IBM agreement under which you acquired your Machine. Please consult your local IBM representative, or your reseller for warranty information specific to an IBM Machine and country. This site provides general information at the Machine Type level, it does not provide warranty information for IBM features, conversions, upgrades, elements, or accessories.

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