|
|
|
FAQs
General
| | |
|
The following are general frequently asked questions concerning Machine warranties.
|
| The IBM Machine warranty is intended to protect you from defects in materials and workmanship of the Machine for a specified, fixed period commencing on its Date of Installation. |
|
|
|
|
|
|
|
| No. The term "Machine" does not include any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. |
|
|
|
|
|
|
|
| IBM's warranty begins on the Machine's Date of Installation. The date on your sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise. |
|
|
|
|
|
|
|
| Parts (items) replaced during the Machine Warranty Period are not warranted separately, the replacement assumes the warranty service status of the replaced part (item). The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. |
|
|
|
|
|
|
|
| The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible. The warranty also does not cover non-IBM Products, including those provided with, or installed on, an IBM Machine at your request, accessories, supply items or consumables, service of Machine alterations and service of a Machine on which you are using capacity or capability, other than that authorized by IBM in writing. The warranty is voided by removal or alteration of Machine or parts identification labels. |
|
|
|
|
|
|
|
|
| Warranty documentation and the IBM Statement of Limited Warranty is packaged with each Machine. The warranty and service information contains information on your warranty coverage, warranty service type, service level and length. IBM's obligations regarding Machine warranty are governed by the IBM Statement of Limited Warranty. |
|
|
|
|
|
|
|
| You may transfer possession of Machine Code and its media to another party only with the transfer of the Machine on which the Machine Code is used. If you do so, you must give the other party a copy of the License Agreement for Machine Code and provide all user documentation to that party. When you do so, you must destroy all your copies of Machine Code. |
|
|
|
|
|
|
|
| The extended warranty option you select provides you service coverage beyond the product's standard warranty period, however this does not change the terms and conditions of the standard product warranty. It simply provides incremental service beyond the standard limited product warranty. |
|
|
|
|
|
|
|
| For your convenience, IBM may offer extended warranty services on selected products identified in the product's announcement letter. You can also obtain information regarding products available for extended warranty from your IBM Sales Representative or your IBM reseller. Please consult with your advisors about the appropriate financial treatment for these offerings. |
|
|
|
|
|
|
| |
|
|
 |
Warranty lookup
|
| |
Determine if your machine is in warranty and when the warranty expires.
|
| | |
|
|
|
|
