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Machine warranties and license information

  
Overview

This site provides an overview of IBM's Limited Warranty and license agreements applicable to IBM machines. This overview is provided for informational purposes only. IBM's obligations regarding its Machine warranty and licensing are as provided in the IBM Statement of Limited Warranty or the IBM agreement under which the Machine was acquired.


Statement of Limited Warranty
Latest version

Version 10: For machines shipped after August 2008

   Download PDF
Previous versions

Version 9: For machines shipped from August 2006 to August 2008

   Download PDF
Version 8: For machines shipped prior to August 2006

   Download PDF


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Disclaimer: IBM version level, warranty periods, and service levels may vary by product and country. Therefore, the information in this site may not apply to you. Your rights and IBM's obligations regarding IBM Machine warranties are governed solely by the IBM Statement of Limited Warranty that ships with your Machine or the IBM agreement under which you acquired your Machine. Please consult your local IBM representative, or your reseller for warranty information specific to an IBM Machine and country. This site provides general information at the Machine Type level, it does not provide warranty information for IBM features, conversions, upgrades, elements, or accessories.

 
Warranty lookup
Warranty lookup
  Determine if your machine is in warranty and when the warranty expires.

Request service
Request service

Please collect the following information before you open a service request, chat online or call:

  Description of the problem
  Exact wording of error messages
  Product configuration information
Locate machine type, model, and serial number
Open a service request
Open a service request for the ability to place and monitor hardware service requests electronically.

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Warranty service upgrades and maintenance options
  Have you thought of everything? Installation, maintenance and more... Here's help designing your own services plan.