Support and license agreements by product
At IBM, we provide comprehensive support for our products. Certain agreements also apply to these products. Please click on the appropriate product family to the left or below for your Machine to get information on Warranty Period, Type and Level of Warranty Service, license agreement and related links to support and product information.
 Workstations |
 Printing systems |
 Networking |
 Storage |
 Other products |
 Servers |
 Point-of-sale systems and kiosks |
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Disclaimer: IBM version level, warranty periods, and service levels may vary by product and country. Therefore, the information in this site may not apply to you. Your rights and IBM's obligations regarding IBM Machine warranties are governed solely by the IBM Statement of Limited Warranty that ships with your Machine or the IBM agreement under which you acquired your Machine. Please consult your local IBM representative, or your reseller for warranty information specific to an IBM Machine and country. This site provides general information at the Machine Type level, it does not provide warranty information for IBM features, conversions, upgrades, elements, or accessories.
Warranty lookup
Determine if your machine is in warranty and when the warranty expires.
Request service
Please collect the following information before you open a service request, chat online or call:
- Description of the problem
- Exact wording of error messages
- Product configuration information
Locate machine type, model, and serial number
Open a service request for the ability to place and monitor hardware service requests electronically.
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Installation, maintenance and more...
Find help for designing your own services plan.