https://www-947.ibm.com/systems/support/myview/subscription/css.wss/folders?methodName=listMyFolders&navBar=0&tabInd=0The latest updates about Rational Roboten-USCopyright 2007 IBM Corporation. All rights reservedcssadmin@us.ibm.com (CSN Administrator)Mon, 23 Nov 2009 14:24:00 GMTSat, 05 Dec 2009 01:04:08 GMThttp://www.ibm.com/i/ibm_logo_120x60.gifhttps://www-947.ibm.com/systems/support/myview/subscription/css.wss/folders?methodName=listMyFolders&navBar=0&tabInd=0http://www.ibm.com/support/docview.wss?uid=swg21326166&myns=swgrat&mynp=OCSSSHVH&mynp=OCSSSHDX&mynp=OCSSSHCT&mynp=OCSSSH5A&mynp=OCSSSH27&mynp=OCSSSHLQ&mynp=OCSSSH6V&mync=RWhen cancelling an installation or uninstalling an IBM Rational Team Product using the IBM Installation Manager, all files and directories are not removed from the installation directory. The remaining files prevent a reinstall of the Rational Team product.Problem solving informationTechnotes(Troubleshooting)swgrat.swg21326166Mon, 23 Nov 2009 14:24:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg21407026&myns=swgrat&mynp=OCSSSHVH&mynp=OCSSSHDX&mynp=OCSSSHCT&mynp=OCSSSH5A&mynp=OCSSSH27&mynp=OCSSSH6V&mync=RWindows services control panel (services.msc) is used to stop the services during an update or rollback of IBM Rational products, but we have found out that, on Windows 2000, if this panel is left open during an update or rollback operation the service fails and is left in a inoperable state. This will cause an error when the IBM Installation Manager tries to reinstall that service during and update or rollback operation.Problem solving informationTechnotes(Troubleshooting)swgrat.swg21407026Fri, 13 Nov 2009 18:24:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg21407902&myns=swgrat&mynp=OCSSSHDX&mync=RThis technote explains how to remove residual file that might remain after IBM Rational Robot is uninstalled This do NOT cause the Uninstall to fail.Problem solving informationTechnotes(Troubleshooting)swgrat.swg21407902Mon, 26 Oct 2009 15:49:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg21405279&myns=swgrat&mynp=OCSSSHDX&mync=RIs it possible to run IBM Rational Robot scripts on the Microsoft Windows 7 Operating System?Problem solving informationTechnotes(FAQs)swgrat.swg21405279Fri, 23 Oct 2009 08:40:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg21406667&myns=swgrat&mynp=OCSSSHVH&mynp=OCSSSHDX&mync=RThis technote explains how to resolve login launch issue that can occur when using IBM Rational Robot or IBM Rational TestManager.Problem solving informationTechnotes(Troubleshooting)swgrat.swg21406667Fri, 23 Oct 2009 08:17:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg21393602&myns=swgrat&mynp=OCSSSHDX&mync=RProjects that are created using IBM Rational Robot stand-alone product are not preserved automatically when product is updated or uninstalled.Problem solving informationTechnotes(Troubleshooting)swgrat.swg21393602Fri, 16 Oct 2009 11:50:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg21316725&myns=swgrat&mynp=OCSSSHVH&mynp=OCSSSHDX&mync=RThis technote announces the availability of FixPacks 7.0.0.8 and 7.0.1.7 for IBM Rational Robot and IBM Rational TestManager. These FixPacks are roll ups of iFixes in the Robot and TestManager 7.0.x streams.Newsswgrat.swg21316725Thu, 15 Oct 2009 20:24:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg21405998&myns=swgrat&mynp=OCSSSHDX&mync=RHow can you retrieve information from an unexpected window during playback of an IBM Rational Robot GUI script?Problem solving informationTechnotes(FAQs)swgrat.swg21405998Thu, 08 Oct 2009 12:33:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg21399369&myns=swgrat&mynp=OCSSSHDX&mync=RThe object properties verification point in your IBM Rational Robot GUI script misses properties. Certain baseline values are unexpected.Problem solving informationTechnotes(Troubleshooting)swgrat.swg21399369Tue, 06 Oct 2009 09:41:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg21391474&myns=swgrat&mynp=OCSSSHDX&mync=RWhere are the baseline and actual files of IBM Rational Robot GUI verification points?Problem solving informationTechnotes(FAQs)swgrat.swg21391474Tue, 06 Oct 2009 08:37:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg21405593&myns=swgrat&mynp=OCSSSHDX&mync=RThis technote provides you with information about IBM Rational Robot, and the compatibility with Internet Explorer 7 (IE7).Problem solving informationTechnotes(Troubleshooting)swgrat.swg21405593Mon, 05 Oct 2009 05:20:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg21394040&myns=swgrat&mynp=OCSSSHDX&mync=RWhy does the Image Comparator of IBM Rational Robot not open after playback of script with new installation?Problem solving informationTechnotes(FAQs)swgrat.swg21394040Thu, 24 Sep 2009 09:56:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg21403126&myns=swgrat&mynp=OCSSSHDX&mync=RHow can you change the format of a number in such a way that it has a leading zero?Problem solving informationTechnotes(FAQs)swgrat.swg21403126Thu, 24 Sep 2009 08:16:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg21166575&myns=swgrat&mynp=OCSSSHDX&mync=RThis technote describes how to invoke a Microsoft .NET dll function from within an IBM Rational Robot SQABasic script.Problem solving informationTechnotes(Troubleshooting)swgrat.swg21166575Mon, 21 Sep 2009 09:42:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg27009927&myns=swgrat&mynp=OCSSSHDX&mync=RThis page contains the most requested support documents as well as those recommended by the IBM Rational Robot support team. This list will be updated periodically to reflect new trends and issues.Product information and publicationsNewslettersswgrat.swg27009927Mon, 31 Aug 2009 09:57:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg21398044&myns=swgrat&mynp=OCSSSHDX&mync=RProblem solving informationTechnotes(Troubleshooting)swgrat.swg21398044Mon, 24 Aug 2009 11:31:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg21393523&myns=swgrat&mynp=OCSSSHDX&mync=RProblem solving informationTechnotes(Troubleshooting)swgrat.swg21393523Thu, 20 Aug 2009 21:09:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg24023844&myns=swgrat&mynp=OCSSSHDX&mync=RDownloads and driversUpdatesswgrat.swg24023844Mon, 03 Aug 2009 08:19:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg27010200&myns=swgrat&mynp=OCSS3JHP&mynp=OCSSR27Q&mynp=OCSSMQ79&mynp=OCSSXKAY&mynp=OCSSEHUU&mynp=OCSSW2PU&mynp=OCSSQ2R2&mynp=OCSSDV2W&mynp=OCSSUS84&mynp=OCSS2MGB&mynp=OCSSBSK5&mynp=OCSSRTLW&mynp=OCSSRR2G&mynp=OCSSCLKU&mynp=OCSSCM72&mynp=OCSSCM5S&mynp=OCSSMMM5&mynp=OCSSSHVH&mynp=OCSSSHDX&mynp=OCSSSHCT&mynp=OCSSSH9N&mynp=OCSSSH5A&mynp=OCSSSH27&mynp=OCSSSGSH&mynp=OCSSSHLQ&mynp=OCSSSHKL&mynp=OCSSSHEM&mync=RProduct information and publicationsNewslettersswgrat.swg27010200Thu, 30 Jul 2009 18:40:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg21394662&myns=swgrat&mynp=OCSSSHDX&mync=RProblem solving informationTechnotes(Troubleshooting)swgrat.swg21394662Thu, 23 Jul 2009 11:54:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg21393282&myns=swgrat&mynp=OCSSSHDX&mync=RProblem solving informationTechnotes(Troubleshooting)swgrat.swg21393282Thu, 23 Jul 2009 11:14:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg21390880&myns=swgrat&mynp=OCSSSHDX&mync=RProblem solving informationTechnotes(Troubleshooting)swgrat.swg21390880Fri, 10 Jul 2009 14:41:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg21392945&myns=swgrat&mynp=OCSSSHDX&mync=RProblem solving informationTechnotes(Troubleshooting)swgrat.swg21392945Thu, 09 Jul 2009 10:01:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg21391279&myns=swgrat&mynp=OCSSJMXE&mynp=OCSSSHDX&mynp=OCSSSH5A&mync=RProblem solving informationTechnotes(FAQs)swgrat.swg21391279Mon, 29 Jun 2009 10:56:00 GMThttp://www.ibm.com/support/docview.wss?uid=swg21328709&myns=swgrat&mynp=OCSSSHVH&mynp=OCSSSHDX&mync=RNewsswgrat.swg21328709Thu, 25 Jun 2009 08:40:00 GMThttp://www.ibm.com/legal/us/Terms of UseTerms and conditionshttp://www.ibm.com/legal/us/