Rational TestManagerhttps://www-947.ibm.com/systems/support/myview/subscription/css.wss/folders?methodName=listMyFolders&navBar=0&tabInd=0The latest updates about Rational TestManageren-USCopyright 2007 IBM Corporation. All rights reservedcssadmin@us.ibm.com (CSN Administrator)Mon, 23 Nov 2009 14:24:00 GMTSat, 28 Nov 2009 02:17:41 GMThttp://www.ibm.com/i/ibm_logo_120x60.gifRational TestManagerhttps://www-947.ibm.com/systems/support/myview/subscription/css.wss/folders?methodName=listMyFolders&navBar=0&tabInd=0Installing an Rational Team Product fails with "Error: The installation directory exists and contains files."http://www.ibm.com/support/docview.wss?uid=swg21326166&myns=swgrat&mynp=OCSSSHVH&mynp=OCSSSHDX&mynp=OCSSSHCT&mynp=OCSSSH5A&mynp=OCSSSH27&mynp=OCSSSHLQ&mynp=OCSSSH6V&mync=RWhen cancelling an installation or uninstalling an IBM Rational Team Product using the IBM Installation Manager, all files and directories are not removed from the installation directory. The remaining files prevent a reinstall of the Rational Team product.Problem solving informationTechnotes(Troubleshooting)swgrat.swg21326166Mon, 23 Nov 2009 14:24:00 GMTTestManager databases other than Access and DB2http://www.ibm.com/support/docview.wss?uid=swg21411621&myns=swgrat&mynp=OCSSSHVH&mync=RWhat databases does IBM Rational TestManager support other than Microsoft Access and IBM DB2?Problem solving informationTechnotes(FAQs)swgrat.swg21411621Thu, 19 Nov 2009 09:30:00 GMTUpdate and Rollback of IBM Rational products fails if the Windows 2000 service control window is active.http://www.ibm.com/support/docview.wss?uid=swg21407026&myns=swgrat&mynp=OCSSSHVH&mynp=OCSSSHDX&mynp=OCSSSHCT&mynp=OCSSSH5A&mynp=OCSSSH27&mynp=OCSSSH6V&mync=RWindows services control panel (services.msc) is used to stop the services during an update or rollback of IBM Rational products, but we have found out that, on Windows 2000, if this panel is left open during an update or rollback operation the service fails and is left in a inoperable state. This will cause an error when the IBM Installation Manager tries to reinstall that service during and update or rollback operation.Problem solving informationTechnotes(Troubleshooting)swgrat.swg21407026Fri, 13 Nov 2009 18:24:00 GMTRobot: Robot or Testmanager does not launch after logging into projecthttp://www.ibm.com/support/docview.wss?uid=swg21406667&myns=swgrat&mynp=OCSSSHVH&mynp=OCSSSHDX&mync=RThis technote explains how to resolve login launch issue that can occur when using IBM Rational Robot or IBM Rational TestManager.Problem solving informationTechnotes(Troubleshooting)swgrat.swg21406667Fri, 23 Oct 2009 08:17:00 GMTAvailability of new Rational product training moduleshttp://www.ibm.com/support/docview.wss?uid=swg21407690&myns=swgrat&mynp=OCSSR27Q&mynp=OCSSMQ79&mynp=OCSSRTLW&mynp=OCSSSHVH&mynp=OCSSSHCT&mynp=OCSSSH27&mync=RIBM Education Assistant (IEA) training modules for IBM Rational Application Developer, Business Developer, Quality Manager, ClearCase, TestManager and RequisitePro are now available.Newsswgrat.swg21407690Tue, 20 Oct 2009 15:32:00 GMTAvailability of FixPacks 7.0.0.8 and 7.0.1.7 for Robot and TestManagerhttp://www.ibm.com/support/docview.wss?uid=swg21316725&myns=swgrat&mynp=OCSSSHVH&mynp=OCSSSHDX&mync=RThis technote announces the availability of FixPacks 7.0.0.8 and 7.0.1.7 for IBM Rational Robot and IBM Rational TestManager. These FixPacks are roll ups of iFixes in the Robot and TestManager 7.0.x streams.Newsswgrat.swg21316725Thu, 15 Oct 2009 20:24:00 GMTTestManager Error: Unable to Update Suspicionhttp://www.ibm.com/support/docview.wss?uid=swg21390556&myns=swgrat&mynp=OCSSSHVH&mync=RThis technote explains how to resolve an Unable to Update Suspicion error, that can occur when using IBM Rational TestManager.Problem solving informationTechnotes(Troubleshooting)swgrat.swg21390556Mon, 12 Oct 2009 09:15:00 GMTRational TestManager: MSI error Product: NutCracker -- Error 1920.Service NuTCRACKER Service (NuTCRACKERService) failed to starthttp://www.ibm.com/support/docview.wss?uid=swg21396857&myns=swgrat&mynp=OCSSSHVH&mync=RThis technote provides a solution to an Error 1920.Service NuTCRACKER Service when using IBM Rational TestManager.Problem solving informationTechnotes(Troubleshooting)swgrat.swg21396857Tue, 06 Oct 2009 08:50:00 GMTRational Test Manager: No log on prompt appears when starting Test Managerhttp://www.ibm.com/support/docview.wss?uid=swg21396114&myns=swgrat&mynp=OCSSSHVH&mync=RWhen a user starts IBM Rational Test Manager, no log on dialog box appears; Test Manger simply logs on to a project without the option of selecting oneProblem solving informationTechnotes(Troubleshooting)swgrat.swg21396114Tue, 06 Oct 2009 08:45:00 GMTError: Unable to open ScriptName. It is currently open by another user, in TestManagerhttp://www.ibm.com/support/docview.wss?uid=swg21129548&myns=swgrat&mynp=OCSSSHVH&mync=RThis technote explains how to resolve an Unable to open ScriptName error, that can occur when using IBM Rational TestManager.Problem solving informationTechnotes(Troubleshooting)swgrat.swg21129548Thu, 17 Sep 2009 13:06:00 GMTTestManager requires local administrative privileges to connect to projects and execute testshttp://www.ibm.com/support/docview.wss?uid=swg21318650&myns=swgrat&mynp=OCSSSHVH&mync=RProblem solving informationTechnotes(FAQs)swgrat.swg21318650Mon, 17 Aug 2009 08:18:00 GMTError: Unable to open test script [script name]. It is currently open by another user, although no one is using this test scripthttp://www.ibm.com/support/docview.wss?uid=swg21389195&myns=swgrat&mynp=OCSSSHVH&mync=RProblem solving informationTechnotes(Troubleshooting)swgrat.swg21389195Tue, 04 Aug 2009 09:49:00 GMTLatest IBM Education Assistant modules for Rational Software productshttp://www.ibm.com/support/docview.wss?uid=swg27016392&myns=swgrat&mynp=OCSSWMEQ&mynp=OCSSR27Q&mynp=OCSSRTLW&mynp=OCSSJMXE&mynp=OCSSSHVH&mynp=OCSSSH5A&mynp=OCSSSH27&mync=RProduct information and publicationsNewslettersswgrat.swg27016392Fri, 31 Jul 2009 16:09:00 GMTTop Rational FAQ Links by Producthttp://www.ibm.com/support/docview.wss?uid=swg27010200&myns=swgrat&mynp=OCSS3JHP&mynp=OCSSR27Q&mynp=OCSSMQ79&mynp=OCSSXKAY&mynp=OCSSEHUU&mynp=OCSSW2PU&mynp=OCSSQ2R2&mynp=OCSSDV2W&mynp=OCSSUS84&mynp=OCSS2MGB&mynp=OCSSBSK5&mynp=OCSSRTLW&mynp=OCSSRR2G&mynp=OCSSCLKU&mynp=OCSSCM72&mynp=OCSSCM5S&mynp=OCSSMMM5&mynp=OCSSSHVH&mynp=OCSSSHDX&mynp=OCSSSHCT&mynp=OCSSSH9N&mynp=OCSSSH5A&mynp=OCSSSH27&mynp=OCSSSGSH&mynp=OCSSSHLQ&mynp=OCSSSHKL&mynp=OCSSSHEM&mync=RProduct information and publicationsNewslettersswgrat.swg27010200Thu, 30 Jul 2009 18:40:00 GMTTest Manager execution error: 22.3.6.224]: SessionOpen() failed for Test Script Execution Adaptorhttp://www.ibm.com/support/docview.wss?uid=swg21393408&myns=swgrat&mynp=OCSSJMXE&mynp=OCSSSHVH&mync=RProblem solving informationTechnotes(Troubleshooting)swgrat.swg21393408Fri, 10 Jul 2009 15:50:00 GMTIBM Rational Test Agent Service and ProxyServer Service fail to start after upgrading IBM Rational Test Manager to 7.0.2.1http://www.ibm.com/support/docview.wss?uid=swg21378101&myns=swgrat&mynp=OCSSSHVH&mync=RProblem solving informationTechnotes(Troubleshooting)swgrat.swg21378101Tue, 07 Jul 2009 11:18:00 GMTTest users and test groups are absenthttp://www.ibm.com/support/docview.wss?uid=swg21392530&myns=swgrat&mynp=OCSSSTXH&mynp=OCSSSHVH&mync=RProblem solving informationTechnotes(Troubleshooting)swgrat.swg21392530Thu, 02 Jul 2009 12:14:00 GMTAvailability of Fix Pack 7.0.2.2 for Rational Robot and Rational TestManagerhttp://www.ibm.com/support/docview.wss?uid=swg21328709&myns=swgrat&mynp=OCSSSHVH&mynp=OCSSSHDX&mync=RNewsswgrat.swg21328709Thu, 25 Jun 2009 08:40:00 GMTAssociating RequisitePro projects with multiple TestManager and/or CQTM projectshttp://www.ibm.com/support/docview.wss?uid=swg21368131&myns=swgrat&mynp=OCSSSTXH&mynp=OCSSSHVH&mynp=OCSSSHCT&mynp=OCSSSH5A&mync=RProblem solving informationTechnotes(FAQs)swgrat.swg21368131Tue, 23 Jun 2009 13:30:00 GMTStop processes and services for Rational products before updatinghttp://www.ibm.com/support/docview.wss?uid=swg21385993&myns=swgrat&mynp=OCSSSHVH&mynp=OCSSSHDX&mynp=OCSSSHCT&mynp=OCSSSH5A&mynp=OCSSSH27&mynp=OCSSSHLQ&mynp=OCSSSH6V&mync=RProblem solving informationTechnotes(Troubleshooting)swgrat.swg21385993Tue, 23 Jun 2009 11:34:00 GMTManualTest client fails to show HTML-reserved charactershttp://www.ibm.com/support/docview.wss?uid=swg21385798&myns=swgrat&mynp=OCSSSHVH&mync=RProblem solving informationTechnotes(Troubleshooting)swgrat.swg21385798Tue, 16 Jun 2009 20:07:00 GMTRational TestManager log does not display after playback in Rational Functional Tester 8http://www.ibm.com/support/docview.wss?uid=swg21380799&myns=swgrat&mynp=OCSSJMXE&mynp=OCSSSHVH&mync=RProblem solving informationTechnotes(Troubleshooting)swgrat.swg21380799Tue, 16 Jun 2009 06:09:00 GMTIBM Rational TestManager Version 7.0.1.5http://www.ibm.com/support/docview.wss?uid=swg24023287&myns=swgrat&mynp=OCSSSHVH&mync=RDownloads and driversUpdatesswgrat.swg24023287Wed, 10 Jun 2009 07:18:00 GMTIBM Rational TestManager Version 7.0.0.6http://www.ibm.com/support/docview.wss?uid=swg24023278&myns=swgrat&mynp=OCSSSHVH&mync=RDownloads and driversUpdatesswgrat.swg24023278Wed, 10 Jun 2009 07:15:00 GMTRunning suites in parallel on the same computerhttp://www.ibm.com/support/docview.wss?uid=swg21388539&myns=swgrat&mynp=OCSSSHVH&mync=RProblem solving informationTechnotes(FAQs)swgrat.swg21388539Fri, 05 Jun 2009 09:55:00 GMTTerms of Usehttp://www.ibm.com/legal/us/Terms of UseTerms and conditionshttp://www.ibm.com/legal/us/