These product-specific customer documents provide important information on software product planning, installation, and use. Many documents are available in multiple languages. As information becomes available, additional documents may be added.
Documents are provided in Adobe® PDF format.
IBM i Global Customer Notice
Customer Notices provide valuable information for customers regarding software product planning and other resources.
Entitled Software Support (ESS)
This Web site provides access to and management support for IBM i and System i program entitlements and software keys. IBM i and AIX customers will also find Web initiated release upgrades, electronic software download and software maintenance inventory information support.
Entitled Software Support (ESS)
The Entitled Software Support (ESS) Web site Registration & Use Guidelines document provides a detailed overview of ESS Web site functional support and usage.
IBM i Processor and User Transfer
IBM i will enable the transfer of IBM i processor entitlements from one machine to another within the same end user's enterprise under certain qualifying conditions.
Media Labels and their Content
This document lists the optical media shipped with an IBM i software order. The media identifiers and disc content are described. This addresses the IBM i product and all keyed products shipped on the keyed stamped media set of discs.
Prep To Install – IBM i 6.1 Preparation Advisory Letters
This document provides important information which should be reviewed prior to installing an IBM i 6.1 upgrade.
Welcome to IBM Software Maintenance for i
This document provides information on remote software technical suppport and software maintenance.
Additional information may be obtained at http://www14.software.ibm.com/webapp/set2/sas/f/handbook/home.html.
IBM Application Runtime Expert for i Customer Letter
Refer to http://www.ibm.com/systems/power/software/i/are/gettingstarted.html for installation instructions, documentation, the latest PTF levels, and other helpful information for the IBM Application Runtime Expert for i.
IBM i Access (Client Access) Family of Products - Getting Started
Refer to http://www.ibm.com/systems/i/software/access/get_started.html for information on the IBM i Access products, including license information, entering usage limit, applying keys, how to find or create PC media, and more.
Temporary Licensing Contract Letter
Temporary Licensing (5733-ITL) and Transferred Licensed Programs for newly purchased hardware systems each have unique customer support requirements. These software program product use, terms and conditions requirements are covered in this document.
Read Me for DB2 Web Query for i (5733-QU2)
This document is provided as an introduction to the getting started information provided for this product.
Additional information is available at http://www.ibm.com/systems/i/software/db2/webquery/gettingstarted.html
WebSphere Development Studio for i Customer Letter
WebSphere Development Studio for i (5761-WDS) documentation may be found at http://www.ibm.com/software/awdtools/ibmi/. Information on the compliers, tool set and studio client applications is provided.
IBM WebSphere Application Server - Express for IBM i
Refer to http://www.ibm.com/systems/i/software/websphere/express/indexwe2.html for ordering information for current WebSphere Application Server - Express versions that are delivered for IBM i, which are available with the IBM Web Enablement for i (5722-WE2) product.
IBM iCluster for i (5733-ICL) Software Customer Letter
This document describes the iCluster program deliverables, download and installation support. Several Web sites are listed to provide information on various support topics.
Zend Customer Letter
Zend Server for i Support and Zend Developer Solution for i Customer Letter is provided for these Zend Technologies, Inc products.
Additional information is available at the following link.
IBM i Value Pack (5722-IVP) Customer Registration for i
This document describes the Value Pack edition registration requirements to enable support.
GI11-4297-00 Multi Language (777KB)
Additional information is available at http://www.ibm.com/systems/power/hardware/vouchers/index.html
Machine Replacement (5733-NKY) Customer Letter
This document provides information regarding software licenses and entitlement when replacing a machine (new serial number).