Technical resources portal

• IBM  and TotalStorage Business Partner Technical Sales Support Resources v4.3 (194 KB)

  An electronic brochure with hotlinks to the resources needed for selling, installing and supporting IBM and TotalStorage solutions.
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• IBM TotalStorage Proven

  IBM TotalStorage Proven has been designed on a simple premise: give your customers the confidence to select the best combination of integrated storage technologies to help minimize their investment risk, increase efficiency and expedite their infrastructure implementation.

• IBM TotalStorage Demonstrations

  Discover the power of IBM TotalStorage® solutions in a local city near you by attending a complimentary seminar or scheduling a live demo with an IBM Business Partner near you.

• IBM  and TotalStorage Executive Briefing Centers

  The IBM Executive Briefing Centers offer highly comprehensive, in-depth technology briefings, product demonstrations and solution workshops for customers, systems integrators, independent software vendors and Business Partners wanting practical advice on innovative technology solutions to meet today's ever-changing business requirements.

• IBM  and TotalStorage Executive Briefing Centers (211 KB)

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• Global Solutions Directory

  An online directory containing thousands of applications, tools and services from IBM and IBM Business Partners. This international resource for marketing solutions is available in nine native languages.

• IBM TotalStorage Solution Centers (TSSC) Locator

  A local venue for a hands-on test drive of IBM storage solutions and a platform for proof of concept and benchmarking activities.

• Storage services

  IBM Storage Services experts can help you assess, design and implement storage solutions so you realize the benefits of the solutions earlier and with less effort.

• IBM Design Centers for e-business on demand

  The Design Centers are hands-on facilities where IBM professionals work with customers to design advanced e-business infrastructure solutions and develop proof-of-concepts.

• Business Partner Solution Assurance (PWSS ID required - use IBM ID)

  Solution Assurance can propel your success by improving your win rate, minimizing problems with installation and implementation and increasing your odds that your customer will be Very Satisfied!

• Solution Partnership Centers

  The worldwide Solution Partnership Centers (SPCs) offer easy on-site and remote access for developers to IBM resources. SPCs are state-of-the art facilities equipped with the latest IBM and software technologies, staffed by IBM technical consultants.

• IBM eSAR Homepage

  The eSAR (electronic Solution Assurance Review) application makes a web-based solution assurance methodology available to customers, business partners and IBM teams to review a proposed solution for technical integrity, level of risk, and ability to meet customer requirements.

• IBM Product Information Centre (PIC)

  PIC programs allow customers to gain early experience with new IBM products and technologies, the output from these programs help IBM to ensure the products are of the highest quality and that effective support for the new products is in place.

• IBM developerWorks

  developerWorks (dW) is an ever-growing collection of content and resources for developers. Dedicated to open, cross-platform standards and technologies such as Grid computing, Java, XML, Linux, open source projects, Web services, and Wireless, developerWorks offers articles, sample code, tutorials, how-tos, tools, news, case studies, discussion forums -- virtually anything developers want or need to help get their jobs done.

• EMEA Customer Centres

  A place where customers meet IBM. Customers get inspired for new business ideas and get first hand demonstrations on the newest technologies and its integration into effective business solutions that help them to compete in their markets.

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• IBM TotalStorage Technical Support Resource Guide (826 KB)

  An electronic guide with link access to the resources for selling and supporting IBM TotalStorage solutions. Get Adobe Reader

• IBM Technical Support Knowledge Bases and Electronic Support (348 KB)

  An electronic support guide with link access to the key technical knowledge bases to help you enable, implement and support IBM  and IBM TotalStorage solutions. Includes links to the latest fixes, APARs, FAQs, installation tips, service planning and other technical knowledge bases and enablement resources. Get Adobe Reader

• TotalStorage Customer Support Plan for US and Canada

  A concise, up-to-date guide to IBM services and support for storage.

• IBM Software Support Guide

  Provides guidelines and reference materials that customers may need when they require IBM service and support.

• SNIA (Storage Networking Industry Association)

  SNIA members are dedicated to "ensuring that storage networks become complete and trusted solutions across the IT community."

• TSANet (Technical Support Alliance Network)

  As the largest multivendor support alliance in the high technology industry, TSANet provides its members that vital link to each other.

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• Top 15 IBM TotalStorage Redbooks

  A list of the 15 most popular IBM Redbooks on IBM TotalStorage. Most of these Redbooks are available in Adobe PDF format and may be viewed online or downloaded for offline viewing and printing.

• IBM Offering Information

  Search for IBM worldwide product information, including announcement letters, hardware and software product descriptions, marketing materials, white papers, presentations, Redbooks, etc.

• IBMLink

  IBM worldwide product information, including announcements, hardware and software product descriptions, sales manuals, etc. Entitlement required

• IBM Publications Center

  Provides a broad range of IBM publications with a search tool that helps find publications that are specific to your interest.

• IBM Redbooks

  IBM Redbooks are developed and published by IBM’s International Technical Support Organization, the ITSO. ITSO develops and delivers skills, technical know-how, and materials to technical professionals of IBM, Business Partners, and customers, and to the marketplace generally.

• Techdocs - The Technical Sales Library

  Access to the most current installation, planning and technical support information available from IBM pre-sales support.

• Whitepapers

  Published by the Technical Support organizations to provide guidance and detailed technical information on the installation, use and management of IBM products.

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• The Campus: IBM  and TotalStorage Education

  IBM  and TotalStorage education home page is the point-of-entry for educational offerings and valuable product information for IBM  and TotalStorage products.

• Storage and Storage Networking Training

  IBM offers: Storage Training, Storage Education, Storage Network Training, Storage Network Education & RAID Storage training. Our learning formats include classroom courses, technical conferences and e-learning offerings.

• IBM TotalStorage Certifications

  IBM TotalStorage offers a variety of certifications to help you make the most of your professional expertise in the storage industry.

• IBM Training

  IBM has hundreds of courses to meet your specific IT needs. Choose from traditional classroom delivery to web-based courses or even a technical conference. Training solutions from IBM greatly enhances your productivity and reduces costs with effective, customized programs built around your needs.

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