Planned outages

IBM Support Portal Systems
System name Status
Document display

Problem description:
Technical support and knowledge base documents are not available.

Affected areas:
Product documentation (manuals), Plan and install documentation, Flashes, alerts and bulletins, Troubleshooting documentation, All product support content, Featured links, Document display

Document display

Problem description:
Technical support and knowledge base documents are not available.

Affected areas:
Product documentation (manuals), Plan and install documentation, Flashes, alerts and bulletins, Troubleshooting documentation, All product support content, Featured links, Document display

Contract information

Problem description:
Contract data in the My support contracts module is not available.

Affected areas:
My support programs, My contracts

ETS Report data

Problem description:
Maintenance Level Comparison Reports in the ETS My reports module are not available.

Affected areas:
My support programs, Accelerated Value Program content and features, My reports

ESA system inventory reports

Problem description:
System and customer data in ETS My systems and Services administration modules is not available.

Affected areas:
My support programs, Accelerated Value Program content and features, My systems, Services administration - My service profile: systems, Services administration - My service profile: customers, Services administration - Administrator: customers, Services administration - Administrator: requests, Services administration - Administrator: systems