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IBM support wants to help you take full advantage of your product. Join us as technical experts share their knowledge and then answer your questions. The sessions are designed to address specific technical issues and provide in-depth but narrowly focused training in convenient, live 1-2 hour seminars. Visit this site often to see upcoming topics and presenters.

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31 May 2012 CANCELED: Exploring IBM Integration Designer (IID) V7.5 and Interaction with Process Center

Unfortunately this exchange had to be canceled. We apologize for the inconvenience.


06 Jun 2012 Over before you know it: How to diagnose response time spikes in CICS

This WSTE discusses tools and techniques for diagnosing momentary response time spikes in a CICS region. We will show how to combine dump analysis, SMF110 monitoring information, and RMFIII to determine root cause. Also, we will show how to use CICS/TS 4.2 System Events to get a dump as a CICS region is nearing max task.


12 Jun 2012 SSL Certificate and Key Management

This presentation discusses basic SSL configuration, common pain points and examples of configurations in WebSphere® Application Server V8.


13 Jun 2012 WebSphere MQ for z/OS V7.1.0

This WebSphere® Support Technical Exchange will cover topics relating to WebSphere MQ for z/OS V7.1.0 including installation, migration, highlights of new function, and common problems.


21 Jun 2012 WebSphere Commerce Data Cache Overview and Configuration

The data cache uses WebSphere DynaCache and eXtreme Scale to improve WebSphere Commerce performance and scalability by caching the results of frequently executed database queries. Several configuration settings can be adjusted to help achieve optimal results.


 

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