RSSM: attached hard drives fail to update firmware - IBM BladeCenter S



Source

RETAIN tip: H195327

Symptom

Hard Disk Drive (HDD) firmware fails to update when performed through the Command Line Interface (CLI) and HDDs are connected to an IBM BladeCenter S SAS RAID Controller Module, Option 43W3584.

No error message is added to any log, but the firmware on the HDDs is not updated.

A RAIDed Shared Storage Module (RSSM) list drive query will show the HDDs having a speed of zero RPMs.

Affected HDDs may be either of the following two (2) HDDs listed and will have one of the model numbers shown below:

  • 300 GB 15,000 RPM 3.5-inch SAS Hot Swap HDD, Option 43X0802 FRU 43X0805.
  • 450 GB 15,000 RPM 3.5-inch SAS Hot-Swap HDD, Option 42D0519 FRU 42D0520.

The model numbers of the affected HDDs are:

  • IBM-ESXSST3300657SS
  • IBM-ESXSST3450757SS
  • IBM-ESXSST3600057SS

Affected configurations

The system may be any of the following IBM servers:

  • BladeCenter S, Type 1948, any model
  • BladeCenter S, Type 7779, any model
  • BladeCenter S, Type 8886, any model

The system is configured with one or more of the following IBM Options:

  • 300 GB 15,000 RPM 3.5-inch SAS Hot Swap HDD, Option 43X0802, FRU 43X0805
  • 450 GB 15,000 RPM 3.5-inch SAS Hot-Swap HDD, Option 42D0519, FRU 42D0520
  • IBM BladeCenter S SAS RAID Controller Module, Option 43W3584, FRU 43W3630

This tip is not software specific.

The following system firmware level(s) are affected:

  • RSSM 1.0.3.025 and older.

The system has the symptom described above.

Solution

This behavior has been corrected with RSSM firmware version 1.2.0.095.

The file is available by selecting the appropriate machine type on the 'Software and device drivers - IBM BladeCenter' web page, at the following URL:

 

http://www.ibm.com/support/docview.wss?uid=psg1MIGR-63017

Additional information

The RSSM maintains a list of HDD models that it supports.

The RSSM list has not been updated to include some newer HDD models that are shipping as part of FRUs 42D0520 and 43X0805.

Applicable countries and regions

 


Document id:  MIGR-5083335
Last modified:  2010-07-02
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