IBM Flex System Manager (FSM) does not recognize switch updates or Chassis Management Module (CMM) firmware updates - IBM Flex Systems



Source

RETAIN tip: H21333

Symptom

The IBM Flex System Manager (FSM) does not recognize chassis switch updates or Chassis Management Module (CMM) firmware updates.

The updates are listed in the FSM as available, but it does not display the updates as available for the specific components.

Affected configurations

The system can be any of the following IBM servers:

  • Flex System Enterprise Chassis, type 7893, any model
  • Flex System Enterprise Chassis, type 8721, any model
  • Flex System Enterprise Chassis, type 8724, any model
  • Flex System Manager Node, type 7955, any model
  • Flex System Manager Node, type 8731, any model
  • Flex System Manager Node, type 8734, any model

The system is configured with one or more of the following IBM options:

  • Flex System CN4054 10 Gigabit Virtual Fabric Adapter, option 90Y3554, any replacement part number
  • Flex System Chassis Management Module, option 68Y7029, any replacement part number
  • Flex System EN2024 Quad-Port 1 Gigabit Ethernet Adapter, option 49Y7900, any replacement part number
  • Flex System EN2092 1 Gigabit Ethernet Scalable Switch, option 49Y4294, any replacement part number
  • Flex System EN4054 Quad-Port 10 Gigabit Ethernet Adapter, option 81Y3124, any replacement part number
  • Flex System EN4091 10 Gigabit Ethernet Passthru, option 88Y6043, any replacement part number
  • Flex System EN4093 10 Gigabit Fabric Scalable Switch, option 49Y4270, any replacement part number
  • Flex System EN4132 Dual-Port 10 Gigabit Ethernet Adapter, option 90Y3466, any replacement part number
  • Flex System FC3171 8 Gigabit SAN Passthru, option 69Y1934, any replacement part number
  • Flex System FC3171 8 Gigabit SAN Switch, option 69Y1930, any replacement part number
  • Flex System FC5022 16 Gigabit SAN Scalable Switch, option 88Y6374, any replacement part number
  • Flex System FC5022 Dual-Port 16 Gigabit Fibre Channel Adapter, option 88Y6370, any replacement part number
  • Flex System FC5022 Twenty-Four-Port 16 Gigabit ESB SAN Scalable Switch, option 90Y9356, any replacement part number
  • Flex System Fabric CN4093 10 Gigabit Converged Scalable Switch, option 00D5823, any replacement part number

This tip is not software specific.

Solution

This issue can be caused by a lack of Vital Product Data (VPD) in the Flex chassis rear Light Emitting Diode (LED) card, resulting from an incomplete chassis midplane replacement.

To verify the VPD information, use one of these methods to determine if the issue exists:

  • Login to the CMM through its web interface, and click System Information under System Status. Either the machine type, serial number, or universal unique identifier (UUID) is blank or not available.
  • Login to the CMM through the Command Line Interface (CLI) by way of: Secure Shell (SSH), Telnet, serial connection. Issue the command 'info.' Either the machine type, serial number, or UUID is blank or not available.

In order to reprogram the VPD, login to the CMM and access the CLI. Users can access the CMM CLI through a direct serial or Ethernet connection to the CMM, through a Telnet connection to the Internet Protocol (IP) address of the CMM, or through a SSH connection to the CMM.

Users must authenticate with the CMM before issuing commands. Use the CLI 'vpdrep' command to program the serial number, machine type model, and the UUID into the rear LED card.

The CLI command to program this data can be run in two ways:

  • The data for the three command arguments can be entered individually.
  • The data for the three command arguments can be entered together in any combination.

At least one command argument must be present.

For example, to program all three fields at once:

  vpdrep -sn XXXXXXX -tm 8721XXX -uuid XXXXXXXXXXXXXXXX

where:

'-sn' = Chassis serial number (7 alphanumeric characters)

'-tm' = Machine type model (7 alphanumeric characters)

'-uuid' = Universal unique identifier (32 hex digits, spaces not allowed)

Restart the CMM for the VPD change to take effect. The VPD values can be queried by using the CLI 'info' command.

Workaround

Note: Changing the VPD on the Flex System chassis causes the FSM to mistrust the chassis. Before changing the VPD, it is necessary to unmanage the chassis from the FSM. After the reprogram procedure is complete, re-manage the chassis.

For more information on chassis management, refer to the IBM Flex System CMM Installation Guide that can be found at the following URL:

  http://publib.boulder.ibm.com/infocenter/flexsys/information/topic/com.ibm.acc.cmm.doc/dw1ku_cmm_ig_book.pdf

Applicable countries and regions

 


Document id:  MIGR-5093125
Last modified:  2013-06-11
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