Reduced drive performance when using inbox or native MegaRAID drivers with M5210 or M5210e on Windows 2012 - IBM System x, BladeCenter, Flex System



Source

RETAIN tip: H21915

Symptom

Users may experience reduced drive or array performance or slower than expected installation when using the native (inbox) Windows Server 2012 device drivers for the ServeRAID M5210 or M5210e SAS or SATA controller.

Affected configurations

The system is configured with at least one of the following:

  • Microsoft Windows Server 2012, any service pack

The system is configured with one or more of the following IBM Options:

  • ServeRAID M5210 SAS or SATA Controller for IBM System x, Option part number 46C9110, any replacement part number (CRU)
  • ServeRAID M5210e SAS or SATA Controller for IBM System x, Option part number 46C9117CTO, any replacement part number (CRU)

This tip is not system specific.

The native (inbox) device driver for the ServeRAID M5210 and M5210e is affected.

Note: This does not imply that the network operating system will work under all combinations of hardware and software.

Please see the compatibility page for more information:

Solution

Download and use the latest IBM ServeRAID M5210 or M5210e device driver for Windows 2012 during installation of the operating system.

The file is available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and Operating system on IBM Support's Fix Central web page, at the following URL:

Additional information

The native (inbox) ServeRAID M5210 or M5210e drivers included in Windows Server 2012 was aa prior device driver release that contained a performance bug.

The release of Windows Server 2012 Service Pack 1 (SP1) or Windows Server 2012 R2 is expected to have the latest inbox ServeRAID M5210 or M5210e device drivers that do not contain a performance issue. Microsoft is planning to release this device driver update in 2014 or sooner.

This is a limitation of the native (inbox) Windows Server 2012 ServeRAID M5210 or M5210e device driver. The only way to restore optimal performance is to load the latest out-of-box driver for the ServeRAID M5210 or M5210e SAS or SATA controller from the IBM FixCentral support site.

The latest drivers for the M5210 or M5210e resolve these performance issues, and need to be loaded in order to gain achieve full performance on the M5210 or M5210e controllers.

Applicable countries and regions

 


Document id:  MIGR-5093777
Last modified:  2013-10-08
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