Error messages - IBM System x3300 M4 (7382)



The following sections list the error codes and messages that are generated when a problem is detected:


POST error codes

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

  • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician.
  • Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.

Diagnostic code: I.11002

Message: [I.11002] A processor mismatch has been detected between one or more processors in the system.

Description: One or More Mismatched Processors Detected.

Action:

  1. Make sure that the microprocessor is on the ServerProven website at http://www.ibm.com/systems/info/x86servers/serverprovencompat/us.
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this problem.
  3. (Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type

Diagnostic code: W.11004

Message: [W.11004] A processor within the system has failed the BIST.

Description: Processor Self Test Failure Detected.

Action:

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this problem.
  2. (Trained technician only) If there are more than one microprocessor installed, swap the microprocessors. If the problem follows the affected microprocessor or there is only one microprocessor installed, replace the affected microprocessor.
  3. (Trained technician only) Replace the system board.

Diagnostic code: S.1100C

Message: [S.1100C] An uncorrectable error has been detected on processor %.

Description: Processors have mismatched number of cores.

Action:

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this error.
  2. Restart the server.
  3. Contact your IBM service representative for support.
    (% = microprocessor number).

Diagnostic code: I.18005

Message: [I.18005] A discrepancy has been detected in the number of cores reported by one or more processor packages within the system.

Description: Processors have mismatched number of cores.

Action:

  1. Make sure that the microprocessor is on the ServerProven website at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/ .
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this problem.
  3. (Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type.

Diagnostic code: I.18006

Message: [I.18006] A mismatch between the maximum allowed QPI link speed has been detected for one or more processor packages.

Description:Processors have mismatched QPI Speed.

Action:

  1. Make sure that the microprocessor is on the ServerProven website at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/ .
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this problem.
  3. (Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type

Diagnostic code: I.18007

Message: [I.18007] A power segment mismatch has been detected for one or more processor packages..

Description: Processors have mismatched Power Segments.

Action:

  1. Make sure that the microprocessor is on the ServerProven website at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/ .
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this problem.
  3. (Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type

Diagnostic code: I.18008

Message: [I.18008] Currently, there is no additional information for this event.

Description: Processors have mismatched Internal DDR3 Frequency.

Action:

  1. Make sure that the microprocessor is on the ServerProven website at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/ .
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this problem.
  3. (Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type.

Diagnostic code: I.18009

Message: [I.18009] A core speed mismatch has been detected for one or more processor packages.

Description: Processors have mismatched Core Speed.

Action:

  1. Make sure that the microprocessor is on the ServerProven website at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/ .
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this problem.
  3. (Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type.

Diagnostic code: I.1800A

Message: [I.1800A] A mismatch has been detected between the speed at which a QPI link has trained between two or more processor packages.

Description: Processors have mismatched Bus Speed.

Action:

  1. Make sure that the microprocessor is on the ServerProven website at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/ .
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this problem.
  3. (Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type.

Diagnostic code: I.1800B

Message: [I.1800B] A cache size mismatch has been detected for one or more processor packages.

Description: Processors have one or more cache levels with mismatched size.

Action:

  1. Make sure that the microprocessor is on the ServerProven website at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/ .
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this problem.
  3. (Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type.

Diagnostic code: I.1800C

Message: [I.1800C] A cache type mismatch has been detected for one or more processor packages.

Description: Processors have one or more cache levels with mismatched type.

Action:

  1. Make sure that the microprocessor is on the ServerProven website at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/ .
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this problem.
  3. (Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type.

Diagnostic code: I.1800D

Message: [I.1800D] A cache associativity mismatch has been detected for one or more processor packages.

Description: Processors have one or more cache levels with mismatched associativity.

Action:

  1. Make sure that the microprocessor is on the ServerProven website at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/ .
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this problem.
  3. (Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type.

Diagnostic code: I.1800E

Message: [I.1800E] A processor model mismatch has been detected for one or more processor packages.

Description: Processors have mismatched Model Number.

Action:

  1. Make sure that the microprocessor is on the ServerProven website at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/ .
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this problem.
  3. (Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type.

Diagnostic code: I.1800F

Message: [I.1800F] A processor family mismatch has been detected for one or more processor packages.

Description: Processors have mismatched Family.

Action:

  1. Make sure that the microprocessor is on the ServerProven website at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/ .
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this problem.
  3. (Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type.

Diagnostic code: I.18010

Message: [I.18010] A processor stepping mismatch has been detected for one or more processor packages.

Description: Processors of the same model have mismatched Stepping ID.

Action:

  1. Make sure that the microprocessor is on the ServerProven website at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/ .
  2. Check the IBM support website for an applicable retain tip or firmware update that applies to this problem.
  3. (Trained technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type.

Diagnostic code: W.50001

Message: [W.50001] A DIMM has been disabled due to an error detected during POST.

Description: DIMM Disabled.

Action:

Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server.

  1. Make sure the DIMM is installed correctly.
  2. If the DIMM was disabled because of a memory fault, follow the suggested actions for that error event.
  3. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

Diagnostic code: S.51003

Message:

[S.51003] An uncorrectable memory error was detected in DIMM slot % on rank %.
[S.51003] An uncorrectable memory error was detected on processor % channel %. The failing DIMM within the channel could not be determined.
[S.51003] An uncorrectable memory error has been detected during POST.

Description: Fatal Memory Error Occurred.

Action:

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this problem.
  2. If the problem remains, replace the affected DIMMs.
  3. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board.
  4. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board.
  5. (Trained technician only) Replace the affected microprocessor.

Diagnostic code: S.51006

Message: [S.51006] A memory mismatch has been detected. Please verify that the memory configuration is valid.

Description: One or More Mismatched DIMMs Detected.

Action:

Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server.Make sure that the DIMMs match and are installed in the correct sequence

Diagnostic code: S.51009

Message: [S.51009] No system memory has been detected.

Description: One or More Mismatched DIMMs Detected.

Action:

  1. Make sure that there is at least one DIMM installed in the server.
  2. If there are no memory fault recorded in the logs and no DIMM connector error LEDs are lit, make sure that all DIMM connectors are enabled by using the Setup utility or the Advance Settings Utility (ASU).
  3. Reinstall all DIMMs in the correct population sequence.

Diagnostic code: W.58001

Message: [W.58001] The PFA Threshold limit (correctable error logging limit) has been exceeded on DIMM number % at address %. MC5 Status contains % and MC5 Misc contains %.

Description: DIMM PFA Threshold Exceeded.

Action:

Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server.

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel.
  3. If the error still occurs on the same DIMM, replace the affected DIMM.
  4. If the problem occurs on the same DIMM connector, swap other DIMMs (in the same memory channel) to a different memory channel or microprocessor . If the problem follows a
    moved DIMM to a different memory channel, replace the affected DIMM.
  5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. Remove any foreign material on the DIMM connector, if found. If the connector is damaged, replace the system board.
  6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found or the microprocessor is an upgrade part, replace the system board.
  7. (Trained technician only) Replace the affected microprocessor.
  8. (Trained technician only) Replace the system board.

Diagnostic code: W.58007

Message: [W.58007] Invalid memory configuration (Unsupported DIMM Population) detected. Please verify memory configuration is valid.

Description: Unsupported DIMM Population.

Action:

Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server.

  1. Reseat the DIMMs, and then restart the server.
  2. Make sure that the DIMMs are installed in the proper sequence

Diagnostic code: S.58008

Message: [S.58008] A DIMM has failed the POST memory test.

Description: DIMM Failed Memory Test.

Action:

Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server.

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  2. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector. Then, retry with the same DIMM.
  3. If the problem is related to a DIMM, replace the failing DIMM indicated by the error LEDs
  4. If the problem occurs on the same DIMM connector, swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board.
  6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board.
  7. (Trained technician only) Swap the affected microprocessor, if there are more than one microprocessor installed. If the problem follows the microprocessor, replace the affected microprocessor.
  8. (Trained technician only) Replace the system board.

Diagnostic code: W.580A1

Message: [W.580A1] Invalid memory configuration for Mirror Mode. Please correct memory configuration.

Description: Unsupported DIMM Population for Mirror Mode.

Action:

  1. If a DIMM connector error LED is lit on the system board, check the event logs and follow the procedure for that event and restart the server.
  2. Make sure that the DIMMs have been installed in the correct sequence for mirrored channel mode.

 

Diagnostic code: W.580A2

Message: [W.580A2] Invalid memory configuration for Sparing Mode. Please correct memory configuration.

Description: Unsupported DIMM Population for Spare Mode.

Action:

Make sure that the DIMMs have been installed in the correct sequence for rank sparing mode.

 

Diagnostic code: I.580A4

Message: [W.580A2] Invalid memory configuration for Sparing Mode. Please correct memory configuration.

Description: DIMM Population Change Detected.

Action:

Information only. Memory has been added, moved, or changed.

 

Diagnostic code: I.580A5

Message: [I.580A5] Mirror Fail-over complete. DIMM number % has failed over to to the mirrored copy.

Description: DIMM Mirror Fail-over Detected.

Action:

Information only. Memory redundancy has been lost. Check the event log for uncorrected DIMM failure events.

 

Diagnostic code: I.580A6

Message: [I.580A6] Memory spare copy has completed successfully.

Description: Spare Copy Complete.

Action:

Information only. Memory redundancy or spare rank has been lost. Check the event log for uncorrected DIMM failure events.

 

Diagnostic code: I.58015

Message: [I.58015] Memory spare copy initiated.

Description: Spare Copy Started.

Action:

No action; information only.

 

Diagnostic code: W.68002

Message: [W.68002] A CMOS battery error has been detected.

Description: CMOS Battery Fault.

Action:

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  2. Replace the CMOS battery.
  3. (Trained technician only) Replace the system board.

 

Diagnostic code: S.68005

Message: [S.68005] An error has been detected by the IIO core logic on Bus %. The Global Fatal Error Status register contains %. The Global Non-Fatal Error Status register contains %. Please check error logs for the presence of additional downstream device error data.

Description: Critical IOH-PCI Error.

Action:

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  2. Replace the following components one at a time in the order shown, restarting the server each time:
    1. PCI express adapter.
    2. (Trained technician only) System board.

 

Diagnostic code: S.680B8

Message: [S.680B8] Internal QPI Link Failure Detected.

Description: Internal QPI Link Failure Detected.

Action:

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this error.
  2. Inspect the microprocessor socket for foreign material, if the microprocessor socket contains any foreign material, remove the foreign material. If it is found damaged, (trained technician only) replace the system board.

 

Diagnostic code: S.680B9

Message: [S.680B9] External QPI Link Failure Detected.

Description: External QPI Link Failure Detected.

Action:

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this error.
  2. Inspect the microprocessor socket for foreign material, if the microprocessor socket contains any foreign material, remove the foreign material. If it is found damaged, (trained technician only) replace the system board.

 

Diagnostic code: S.2011001

Message: [S.2011001] An Uncorrected PCIe Error has Occurred at Bus % Device % Function %. The Vendor ID for the device is % and the Device ID is %.

Description: PCI SERR Detected.

Action:

  1. Check the PCI riser slot LEDs on the system board.
  2. Reseat all affected adapters and PCI-X riser-card assembly.
  3. Update the adapter firmware.
  4. Replace the affected adapters and riser cards.
  5. (Trained technician only) Replace the system board.

 

Diagnostic code: S.2018001

Message: [S.2018001] An Uncorrected PCIe Error has Occurred at Bus % Device % Function %. The Vendor ID for the device is % and the Device ID is %.

Description: PCIe Uncorrected Error Detected.

Action:

  1. Check the PCI riser slot LEDs on the system board.
  2. Reseat all affected adapters and PCI-X riser-card assembly.
  3. Update the adapter firmware.
  4. Replace the affected adapters and riser cards.
  5. (Trained technician only) Replace the system board.

 

Diagnostic code: I.2018002

Message: [I.2018002] The device found at Bus % Device % Function % could not be configured due to resource constraints. The Vendor ID for the device is % and the Device ID is %.

Description: OUT_OF_RESOURCE (PCI Option ROM)

Action:

  1. Run the Setup utility. Select Startup Options from the menu and modify the boot sequence to change the load order of the optional-device ROM code.
  2. Informational message that some devices might not be initialized.
  3. See RETAIN tip H197144 for more information.

 

Diagnostic code: I.2018003

Message: [I.2018003] A bad option ROM checksum was detected for the device found at Bus % Device % Function %. The Vendor ID for the device is % and the Device ID is %.

Description: ROM CHECKSUM ERROR.

Action:

  1. Check the riser-card LEDs.
  2. Reseat all affected adapters and riser cards.
  3. Move the affected adapter to a different slot.
  4. Update the PCI adapter firmware.
  5. Replace the affected adapters and riser cards.

 

Diagnostic code: S.3020007

Message: [S.3020007] A firmware fault has been detected in the UEFI image.

Description: Internal UEFI Firmware Fault Detected, System halted.

Action:

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this error.
  2. Recover the server firmware.
  3. (Trained technician only) replace the system board.

 

Diagnostic code: S.3028002

Message: [S.3028002] Boot permission timeout detected.

Description: Boot Permission Negotiation Timeout.

Action:

  1. Check the IMM2 error messages for communication errors and follow the actions.
  2. Restart the server.
  3. If the problem remains, contact your IBM service representative for support.

 

Diagnostic code: S.3030007

Message: [S.3030007] A firmware fault has been detected in the UEFI image.

Description: Internal UEFI Firmware Fault Detected, System halted.

Action:

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this error.
  2. Recover the server firmware.
  3. (Trained technician only) Replace the system board.

 

Diagnostic code: S.3040007

Message: [S.3040007] A firmware fault has been detected in the UEFI image.

Description: Internal UEFI Firmware Fault Detected, System halted.

Action:

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this error.
  2. Recover the server firmware.

 

Diagnostic code: I.3048005

Message: [I.3048005] UEFI has booted from the backup flash bank.

Description: Booting Backup UEFI Image.

Action:

Information only. Set the JP2 jumper in the backup position (pins 2 and 3) to allow the server to boot from the backup UEFI.

 

Diagnostic code: W.3048006

Message: [W.3048006] UEFI has booted from the backup flash bank due to an Automatic Boot Recovery (ABR) event.

Description: Automated Boot Recovery, Booting Backup UEFI Image.

Action:

  1. Run the Setup utility. Select Load Default Settings and save the settings.
  2. Recover the server firmware.

 

Diagnostic code: S.3050007

Message: [S.3050007] A firmware fault has been detected in the UEFI image.

Description: Internal UEFI Firmware Fault Detected, System halted.

Action:

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this error.
  2. Recover the server firmware.

 

Diagnostic code: W.305000A

Message: [W.305000A] An invalid date and time have been detected.

Description: RTC Date and Time Incorrect.

Action:

  1. Run the Setup utility. Select Load Default Settings and save the settings.
  2. Reseat the battery.
  3. Replace the battery.

 

Diagnostic code: S.3058004

Message: [S.3058004] A Three Strike boot failure has occurred. The system has booted with default UEFI settings.

Description: POST failure has occurred! System booted with default settings.

Action:

  1. Undo any recent system changes, such as new settings or newly installed devices.
  2. Make sure that the server is attached to a reliable power source.
  3. Remove all hardware that is not listed on the ServerProven Web site at http://www.ibm.com/servers/eserver/serverproven/compat/us/.
  4. Update the firmware to the latest level.
  5. Make sure that the operating system is not corrupted.
  6. Run the Setup utility, save the configuration, and then restart the server.
  7. (Trained technician only) If the problem remains, replace the system board.

 

Diagnostic code: W.3058009

Message: [W.3058009] DRIVER HEALTH PROTOCOL: Missing Configuraiton. Requires Change Settings From F1.

Description: DRIVER HEALTH PROTOCOL: Missing Configuration. Requires Change Settings From F1.

Action:

  1. Select System SettingsSettingsDriver Health Status List and find a driver/controller reportingconfiguration required status.
  2. Search for the driver menu from System Settings and change the settings appropriately.
  3. Save the settings and restart the system.

 

Diagnostic code: W.305800A

Message: [W.305800A] DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller.

Description: DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller.

Action:

  1. Restart the system.
  2. If the problem persists, switch to the backup UEFI image or reload the current UEFI image.
  3. (Trained technician only) Replace the system board.

 

Diagnostic code: W.305800B

Message: [W.305800B] DRIVER HEALTH PROTOCOL: Reports 'Reboot' Required Controller.

Description: DRIVER HEALTH PROTOCOL: Reports 'Reboot' Required Controller.

Action:

  1. No action required. The system will reboot at the end of POST.
  2. If the problem persists, switch to the backup UEFI image or reload the current UEFI image.
  3. (Trained technician only) Replace the system board.

 

Diagnostic code: W.305800C

Message: [W.305800C] DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller.

Description: DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller.

Action:

  1. Restart the system.
  2. If the problem persists, switch to the backup UEFI image or reload the current UEFI image.
  3. (Trained technician only) Replace the system board.

 

Diagnostic code: W.305800D

Message: [W.305800D] DRIVER HEALTH PROTOCOL: Disconnect Controller Failed. Requires 'Reboot'.

Description: DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller.

Action:

  1. Restart the system.
  2. If the problem persists, switch to the backup UEFI image or reload the current UEFI image.
  3. (Trained technician only) Replace the system board.

 

Diagnostic code: W.305800E

Message: [W.305800E] DRIVER HEALTH PROTOCOL: Reports Invalid Health Status Driver.

Description: DRIVER HEALTH PROTOCOL: Reports Invalid Health Status Driver.

Action:

  1. Restart the system.
  2. If the problem persists, switch to the backup UEFI image or reload the current UEFI image.
  3. (Trained technician only) Replace the system board.

 

Diagnostic code: S.3060007

Message: [S.3060007] A firmware fault has been detected in the UEFI image.

Description: Internal UEFI Firmware Fault Detected, System halted.

Action:

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this error.
  2. Recover the server firmware.

 

Diagnostic code: S.3070007

Message: [S.3070007] A firmware fault has been detected in the UEFI image.

Description: Internal UEFI Firmware Fault Detected, System halted.

Action:

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this error.
  2. Recover the server firmware.

 

Diagnostic code: S.3108007

Message: [S.3108007] The default system settings have been restored.

Description: System Configuration Restored to Defaults.

Action:

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this error.
  2. If the settings differ from defaults, run the Setup utility, select Load Default Settings, and save the settings.

 

Diagnostic code: W.3808000

Message: [W.3808000] An IMM communication failure has occurred.

Description: IMM Communication Failure.

Action:

  1. Shut down the system and remove the power cords from the server for 30 seconds; then, reconnect the server to power and restart it.
  2. Update the IMM firmware to the latest level.
  3. (Trained technician only) Replace the system board.

 

Diagnostic code: W.3808002

Message: [W.3808002] An error occurred while saving UEFI settings to the IMM.

Description: Error Updating System Configuration to IMM.

Action:

  1. Run the Setup utility, select Save Settings, and restart the server.
  2. Update the IMM firmware to the latest level.

 

Diagnostic code: W.3808003

Message: [I.3808004] The IMM System Event log (SEL) is full.

Description: Error Retrieving System Configuration from IMM.

Action:

  1. Run the Setup utility, select Save Settings, and restart the server.
  2. Update the IMM firmware to the latest level.

 

Diagnostic code: I.3808004

Message: [I.3808004] The IMM System Event log (SEL) is full.

Description: IPMI System Event Log is Full.

Action:

Run the Setup utility to clear IMM logs and restart the server

 

Diagnostic code: I.3818001

Message: [I.3818001] The firmware image capsule signature for the currently booted flash bank is invalid.

Description: Current Bank CRTM Capsule Update Signature Invalid.

Action:

  1. Run the Setup utility, select Load Default Settings, and save the settings.
  2. Recover the server firmware.

 

Diagnostic code: I.3818002

Message: [I.3818002] The firmware image capsule signature for the non-booted flash bank is invalid.

Description: Current Bank CRTM Capsule Update Signature Invalid.

Action:

  1. Run the Setup utility, select Load Default Settings, and save the settings.
  2. Recover the server firmware.

 

Diagnostic code: I.3818003

Message: [I.3818003] The CRTM flash driver could not lock the secure flash region.

Description: Current Bank CRTM Capsule Update Signature Invalid.

Action:

  1. Run the Setup utility, select Load Default Settings, and save the settings.
  2. Recover the server firmware.

Diagnostic code: S.3818004

Message: [S.3818004] The CRTM flash driver could not successfully flash the staging area. A failure occurred.

Description: CRTM Update Failed.

Action:

  1. Run the Setup utility, select Load Default Settings, and save the settings.
  2. Recover the server firmware.

Diagnostic code: W.3818005

Message: [W.3818005] The CRTM flash driver could not successfully flash the staging area. The update was aborted.

Description: CRTM Update Aborted.

Action:

  1. Run the Setup utility, select Load Default Settings, and save the settings.
  2. Recover the server firmware.

 

Diagnostic code: S.3818007

Message: [S.3818007] The firmware image capsules for both flash banks could not be verified.

Description: CRTM image capsule could not be verified.

Action:

  1. Run the Setup utility, select Load Default Settings, and save the settings.
  2. Recover the server firmware.

 

Diagnostic code: W.3938002

Message: [W.3938002] A boot configuration error has been detected.

Description: Boot Configuration Error.

Action:

  1. Run the Setup utility, select Load Default Settings, and save the settings.
  2. Recover the server firmware.

Integrated management module II (IMM2) error messages

  • Follow the suggested actions in the order in which they are listed in the Action column until the problem is
    solved.
  • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
    technician.

Temperature and fan messages

Event ID: 80010701-0701xxxx

Message: Numeric sensor adapter Ambient Temp going high (upper non-critical) has asserted.

Severity: Warning

Description: An upper non-critical sensor going high has asserted.

Action:

  1. Reduce the ambient temperature.
  2. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.

 

Event ID: 80010701-0c01xxxx

Message: Numeric sensor Ambient Temp going high (upper non-critical) has asserted.

Severity: Warning

Description: An upper non-critical sensor going high has asserted.

Action:

  1. Reduce the ambient temperature.
  2. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.

 

Event ID: 80010901-0701xxxx

Message: Numeric sensor adapter Ambient Temp going high (upper critical) has asserted.

Severity: Error

Description: An upper critical sensor going high has asserted.

Action:

  1. Reduce the ambient temperature.
  2. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.

 

Event ID: 80010901-0c01xxxx

Message: Numeric sensor Ambient Temp going high (upper critical) has asserted.

Severity: Error

Description: An upper critical sensor going high has asserted.

Action:

  1. Reduce the ambient temperature.
  2. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.

 

Event ID: 80010b01-0c01xxxx

Message: Numeric sensor Ambient Temp going high (upper non-recoverable) has asserted.

Severity: Error

Description: An upper non-recoverable sensor going high has asserted.

Action:

Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.

 

Event ID: 81010701-0c01xxxx

Message: Numeric sensor Ambient Temp going high (upper non-critical) has deasserted.

Severity: Info

Description: An upper non-critical sensor going high has deasserted.

Action:

No action; information only.

 

Event ID: 81010901-0c01xxxx

Message: Numeric sensor Ambient Temp going high (upper critical) has deasserted.

Severity: Info

Description: An upper non-critical sensor going high has deasserted.

Action:

No action; information only.

 

Event ID: 81010b01-0c01xxxx

Message: Numeric sensor Ambient Temp going high (upper non-recoverable) has deasserted.

Severity: Info

Description: An upper non-recoverable sensor going high has deasserted.

Action:

No action; information only.

 

Event ID:
80010701-1401xxxx
80010701-1402xxxx

Message: Sensor CPU n VR Temp going high (upper non-critical) has asserted. (n = microprocessor number)

Severity: Warning

Description: An upper non-critical sensor going high has asserted.

Action:

  1. Reduce the ambient temperature.
  2. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.

 

Event ID:
80010901-1401xxxx
80010901-1402xxxx

Message: Sensor CPU n VR Temp going high (upper critical) has asserted. (n = microprocessor number)

Severity: Error

Description: An upper critical sensor going high has asserted.

Action:

  1. Reduce the ambient temperature.
  2. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.

 

Event ID:
80010b01-1401xxxx
80010b01-1402xxxx

Message: Sensor CPU n VR Temp going high (upper non-recoverable) has asserted. (n = microprocessor number)

Severity: Error

Description: An upper non-recoverable sensor going high has asserted.

Action:

Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.

 

Event ID: 80010701-2d01xxxx

Message: Numeric sensor PCH Temp going high (upper non-critical) has asserted.

Severity: Warning

Description: An upper non-critical sensor going high has asserted.

Action:

  1. Reduce the ambient temperature.
  2. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.

 

Event ID: 80010901-2d01xxxx

Message: Numeric sensor PCH Temp going high (upper critical) has asserted.

Severity: Error

Description: An upper critical sensor going high has asserted.

Action:

  1. Reduce the ambient temperature.
  2. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.

 

Event ID: 80010b01-2d01xxxx

Message: Numeric sensor PCH Temp going high (upper non-recoverable) has asserted.

Severity: Error

Description: An upper non-recoverable sensor going high has asserted.

Action:

Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server.

 

Event ID: 81010701-2d01xxxx

Message: Numeric sensor PCH Temp going high (upper non-critical) has deasserted.

Severity: Info

Description: An upper non-critical sensor going high has deasserted.

Action:

No action; information only.

 

Event ID: 81010901-2d01xxxx

Message: Numeric sensor PCH Temp going high (upper critical) has deasserted.

Severity: Info

Description: An upper critical sensor going high has deasserted.

Action:

No action; information only.

 

Event ID: 81010b01-2d01xxxx

Message: Numeric sensor PCH Temp going high (upper non-recoverable) has deasserted.

Severity: Info

Description: An upper non-recoverable sensor going high has deasserted.

Action:

No action; information only.

 

Event ID:
80010204-1d01xxxx
80010204-1d02xxxx
80010204-1d03xxxx
80010204-1d04xxxx
80010204-1d05xxxx
80010204-1d06xxxx
80010204-1d07xxxx
80010204-1d08xxxx
80010204-1d09xxxx
80010204-1d0axxxx
80010204-1d0bxxxx
80010204-1d0cxxxx

Message: Numeric sensor Fan n A Tach going low (lower critical) has asserted. (n = 1Aa, 1Ab, 2Aa, 2Ab, 3Aa, 3Ab)

Severity: Error

Description: A lower critical sensor going low has asserted.

Action:

  1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system board.
  2. Replace the failing fan.
    (n = fan number)

 

Event ID:
800b010a-1e81xxxx
800b010a-1e82xxxx
800b010a-1e83xxxx

Message: Cooling Zone n redundancy lost has asserted. (n = 1,2,3)

Severity: Error

Description: Redundancy lost has asserted.

Action:

  1. Make sure that the connectors on fan n are not damaged.
  2. Make sure that the fan n connectors on the system board are not damaged.
  3. Make sure that the fans are correctly installed.
  4. Reseat the fans.
  5. Replace the failing fan.
    (n = fan number)

 

Event ID:
800b050a-1e81xxxx
800b050a-1e82xxxx
800b050a-1e83xxxx

Message: Cooling Zone n insufficient resources has asserted. (n = 1,2,3)

Severity: Error

Description: There is no redundancy and insufficient to continue operation.

Action:

  1. Make sure that the connectors on fan n are not damaged.
  2. Make sure that the fan n connectors on the system board are not damaged.
  3. Make sure that the fans are correctly installed.
  4. Reseat the fans.
  5. Replace the failing fan.
    (n = fan number)

 

Event ID:
80070204-0a01xxxx
80070204-0a02xxxx

Message: Sensor PS n Fan Fault has transitioned to critical from a less severe state. (n = power supply number)

Severity: Error

Description: A sensor has changed to Critical state from a less severe state.

Action:

  1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power-supply fan.
  2. Replace power supply n.
    (n = power supply number)

 

Power messages

Event ID: 80010902-0701xxxx

Message: Numeric sensor Planar 3.3V going high (upper critical) has asserted.

Severity: Error

Description: An upper critical sensor going high has asserted.

Action:

(Trained technician only)

  1. For the hot-swap power-supply systems, replace Power Paddle Card.
  2. For the fixed power-supply systems, replace the power supply.
  3. Replace System board.

 

Event ID: 80010202-0701xxxx

Message: Numeric sensor Planar 3.3V going high (upper critical) has asserted.

Severity: Error

Description: A lower critical sensor going low has asserted.

Action:

(Trained technician only)

  1. For the hot-swap power-supply systems, replace Power Paddle Card.
  2. For the fixed power-supply systems, replace the power supply.
  3. Replace System board.

 

Event ID: 80010902-0701xxxx

Message: Numeric sensor Planar 5V going high (upper critical) has asserted.

Severity: Error

Description: An upper critical sensor going high has asserted.

Action:

(Trained technician only)

  1. For the hot-swap power-supply systems, replace Power Paddle Card.
  2. For the fixed power-supply systems, replace the power supply.
  3. Replace System board

 

Event ID: 80010202-0701xxxx

Message: Numeric sensor Planar 5V going low (lower critical) has asserted.

Severity: Error

Description: A lower critical sensor going low has asserted.

Action:

(Trained technician only)

  1. For the hot-swap power-supply systems, replace Power Paddle Card.
  2. For the fixed power-supply systems, replace the power supply.
  3. Replace System board

 

Event ID: 80010902-0701xxxx

Message: Numeric sensor Planar 12V going low (lower critical) has asserted.

Severity: Error

Description: An upper critical sensor going high has asserted.

Action:

  1. Check power supply n LED.
  2. Remove the failing power supply.
  3. (Trained technician only) Replace the system board.
    (n = power supply number)

 

Event ID: 80010202-0701xxxx

Message: Numeric sensor Planar 12V going low (lower critical) has asserted.

Severity: Error

Description: A lower critical sensor going low has asserted.

Action:

  1. Check power supply n LED.
  2. Remove the failing power supply.
  3. Use the IBM Power Configurator utility to determine current system power consumption. For more information and to download the
    utility, go to http://www-03.ibm.com/systems/bladecenter/resources/powerconfig.html
  4. For hot-swap power-supply systems, follow actions listed in “Power problems” and “Solving power problems” in the Service Guide
  5. (Trained technician only) Replace the system board.
    (n = power supply number)

 

Event ID: 80010002-0701xxxx

Message: Numeric sensor Planar VBAT going low (lower non-critical) has asserted.

Severity: Warning

Description: A lower critical sensor going low has asserted.

Action:

Replace the system battery

 

Event ID: 80010202-0701xxxx

Message: Numeric sensor Planar VBAT going low (lower critical) has asserted.

Severity: Error

Description: A lower critical sensor going low has asserted.

Action:

Replace the system battery

 

Event ID:
806f0008-0a01xxxx
806f0008-0a02xxxx

Message: The Power Supply (Power Supply n) presence has been added to container. (n = power supply number)

Severity: Info

Description: Power supply n has been added. (n = power supply number)

Action:

No action; information only.

 

Event ID: 806f0009-1301xxxx

Message: The Power Supply (Power Supply n) has been turned off.

Severity: Info

Description: This message is for the use case when an implementation has detected a Power Unit that has been Disabled.

Action:

No action; information only.

 

Event ID:
806f0108-0a01xxxx
806f0108-0a02xxxx

Message: The Power Supply n has failed. (n = power supply number)

Severity: Error

Description: Power supply n has failed. (n = power supply number)

Action:

  1. Reseat power supply n.
  2. If the power-on LED is not lit and the power-supply error LED is lit, replace power supply n for both hot-swap power-supply systems and fixed power-supply systems.
  3. If both the power-on LED and the power-supply error LED are not lit:
    • Use IBM power configurator utility to determine current system power consumption. For more information and to download the uility, go to http://www-03.ibm.com/systems/bladecenter/resources/powerconfig.html
    • For hot-swap power-supply systems, follow actions listed in “Power problems” and “Solving power problems” in the Service Guide.
      (n = power supply number)

 

Event ID: 806f0109-1301xxxx

Message: The Power Supply n has been Power Cycled. (n = power supply number)

Severity: Info

Description: This message is for the use case when an implementation has detected a Power Unit that has been power cycled.

Action:

No action; information only.

 

Event ID: 806f0223-2101xxxx

Message: Powering off system %1 initiated by %2 (%1 = CIM_ComputerSystem.ElementName) (%2 = CIM_Watchdog.ElementName)

Severity: Info

Description: This message is for the use case when an implementation has detected a Poweroff by Watchdog has occurred.

Action:

No action; information only.

 

Event ID:
806f0308-0a01xxxx
806f0308-0a02xxxx

Message: The Power Supply n has lost input. (n = power supply number)

Severity: Info

Description: Power supply n AC has lost. (n = power supply number)

Action:

  1. Reconnect the power cords.
  2. Check power supply n LED.
  3. See “Power problems” and “Solving power problems” for more information.
    (n = power supply number)

 

Event ID:
80070208-0a01xxxx
80070208-0a02xxxx

Message: Sensor PS n Therm Fault has transitioned to critical from a less severe state. (n = power supply number)

Severity: Error

Description: A sensor has changed to Critical state from a less severe state.

Action:

  1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power-supply fan.
  2. Use the IBM Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to http://www-03.ibm.com/systems/bladecenter/resources/powerconfig.html.
  3. Replace power supply n.
    (n = power supply number)

 

Event ID: 80070603-0701xxxx

Message: Sensor Pwr Rail 1 Fault has transitioned to non-recoverable

Severity: Error

Description: A sensor has changed to Nonrecoverable state.

Action:

See more information in “Power problems”and “Solving power problems” in the Service Guide.

 

Event ID: 80070603-0701xxxx

Message: Sensor Pwr Rail 2 Fault has transitioned to non-recoverable

Severity: Error

Description: A sensor has changed to Nonrecoverable state.

Action:

See more information in “Power problems”and “Solving power problems” in the Service Guide.

 

Event ID: 80070603-0701xxxx

Message: Sensor Pwr Rail 3 Fault has transitioned to non-recoverable

Severity: Error

Description: A sensor has changed to Nonrecoverable state.

Action:

See more information in “Power problems”and “Solving power problems” in the Service Guide.

 

Event ID: 80070603-0701xxxx

Message: Sensor Pwr Rail 4 Fault has transitioned to non-recoverable

Severity: Error

Description: A sensor has changed to Nonrecoverable state.

Action:

See more information in “Power problems”and “Solving power problems” in the Service Guide.

 

Event ID: 80070603-0701xxxx

Message: Sensor Pwr Rail 5 Fault has transitioned to non-recoverable

Severity: Error

Description: A sensor has changed to Nonrecoverable state.

Action:

See more information in “Power problems”and“Solving power problems” in the Service Guide.

 

Event ID:
80070608-0a01xxxx
80070608-0a02xxxx

Message: Sensor PS n 12V AUX Fault has transitioned to non-recoverable from a less severe state. (n = power supply number)

Severity: Error

Description: A sensor has changed to non-recoverable state from a less severe state.

Action:

  1. Check power supply n LED.
  2. Replace power supply n.
    (n = power supply number)

 

Event ID:
80070608-0a01xxxx
80070608-0a02xxxx

Message: Sensor PS n 12V OC Fault has transitioned to non-recoverable from a less severe state. (n = power supply number)

Severity: Error

Description: A sensor has changed to non-recoverable state from a less severe state.

Action:

  1. Use the IBM Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to http://www-03.ibm.com/systems/bladecenter/resources/powerconfig.html.
  2. For the hot-swap power-supply systems, follow actions listed in “Power problems” and “Solving power problems” in the Service Guide.
  3. Replace the power supply.

 

Event ID:
80070608-0a01xxxx
80070608-0a02xxxx

Message: Sensor PS n 12V OV Fault has transitioned to non-recoverable from a less severe state. (n = power supply number)

Severity: Error

Description: A sensor has changed to non-recoverable state from a less severe state.

Action:

  1. Check power supply n LED.
  2. Remove the failing power supply.
  3. (Trained technician only) Replace the system board.
    (n = power supply number)

 

Event ID:
80070608-0a01xxxx
80070608-0a02xxxx

Message: Sensor PS n 12V UV Fault has transitioned to non-recoverable from a less severe state. (n = power supply number)

Severity: Error

Description: A sensor has changed to non-recoverable state from a less severe state.

Action:

  1. Check power supply n LED.
  2. Remove the failing power supply.
  3. For the hot-swap power-supply systems, follow actions listed in “Power problems” and “Solving power problems” in the Service Guide.
    (n = power supply number)

 

Event ID: 800b0008-1301xxxx

Message: Power Unit has been fully redundant.

Severity: Info

Description: Power unit redundancy has been restored.

Action:

No action; information only.

 

Event ID: 800b0108-1301xxxx

Message: Power Unit redundancy lost has asserted.

Severity: Error

Description: Power unit redundancy has been restored.

Action:

  1. Check the LEDs for both power supplies.
  2. Follow the actions in “Power-supply LEDs” in the Service Guide.

 

Event ID: 806f0608-1301xx03

Message: Power supply PS Configuration error with rating mismatch.

Severity: Error

Description: A power supply configuration error (rating mismatch) has occurred.

Action:

  1. Make sure that the power supplies installed are with the same rating or wattage.
  2. Reinstall the power supplies with the same rating or wattage.

 

Microprocessor messages

Event ID:
806f0007-0301xxxx
806f0007-0302xxxx

Message: The Processor CPU n Status has Failed with IERR. (n = microprocessor number)

Severity: Error

Description: A processor failed - IERR condition has occurred.

Action:

  1. Make sure that the latest levels of firmware and device drivers are installed for all adapters and standard devices, such as Ethernet, SCSI, and SAS.
    Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  2. Update the firmware (UEFI and IMM) to the latest level.
  3. Run the DSA program.
  4. Reseat the adapter.
  5. Replace the adapter.
  6. (Trained technician only) Replace microprocessor n.
  7. (Trained technician only) Replace the system board.
    (n = microprocessor number)

 

Event ID: 806f000f-22010cxx

Message: CPU voltage mismatch detected on %1. (%1 = CIM_Processor.ElementName

Severity: Error

Description: This message is for the use case when an implementation has detected a CPU voltage mismatch with the socket voltage.

Action:

  1. This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.

 

Event ID:
806f0107-0301xxxx
806f0107-0302xxxx

Message: The Processor CPU n Status has been detected an over-temperature condition. (n = microprocessor number)

Severity: Error

Description: An over temperature condition has occurred.

Action:

  1. Make sure that the latest levels of firmware and device drivers are installed for all adapters and standard devices, such as Ethernet, SCSI, and SAS.
    Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  2. Update the firmware (UEFI and IMM) to the latest level.
  3. Run the DSA program.
  4. Re-seat the adapter.
  5. Replace the adapter.
  6. (Trained technician only) Replace microprocessor n .
  7. (Trained technician only) Replace the system board.
    (n = microprocessor number)

 

Event ID:
806f0207-0301xxxx
806f0207-0302xxxx

Message: The Processor CPU n Status has Failed with BIST condition. (n = microprocessor number)

Severity: Error

Description: A processor failed - BIST condition has occurred.

Action:

  1. Make sure that the fans are operating. There are no obstructions to the airflow (front and rear of the server), the air baffles are in place and correctly installed, and the server cover is installed and
    completely closed.
  2. Make sure that the heat sink for microprocessor nis installed correctly.
  3. (Trained technician only) Replace microprocessor n .
    (n = microprocessor number)

 

Event ID: 806f0207-2584xxxx

Message: All CPUs / one of the CPUs has failed with FRB1/BIST condition.

Severity: Error

Description: A Processor Failed - FRB1/BIST condition has been detected.

Action:

  1. Reseat the microprocessor, and then restart the server.
  2. Replace microprocessor n.
    (n = microprocessor number)

 

Event ID: 806f030c-2581xxxx

Message: Scrub Failure for All DIMMS / one of the DIMMs on subsystem.

Severity: Error

Description: A memory scrub failure has been detected.

Action:

  1. Reseat the DIMM, and then restart the server
  2. Replace DIMM n.
    (n = DIMM number)

 

Event ID:
806f0507-0301xxxx
806f0507-0302xxxx
806f0507-2584xxxx

Message: The Processor CPU n Status has a Configuration Mismatch. (n = microprocessor number)

Severity: Error

Description: A processor configuration mismatch has occurred.

Action:

  1. Check the CPU LED. See more information about the CPU LED in “Server controls, LEDs, and power” in the Service Guide.
  2. Check for a server firmware update.
    Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  3. Make sure that the installed microprocessors are compatible with each other.
  4. (Trained technician only) Reseat microprocessor n .
  5. (Trained technician only) Replace microprocessor n .
    (n = microprocessor number)

 

Event ID:
806f0607-0301xxxx
806f0607-0302xxxx
806f0607-2584xxxx

Message: An SM BIOS Uncorrectable CPU complex error for Processor n has asserted. (n = microprocessor number)

Severity: Error

Description: The system management handler has detected an internal microprocessor error.

Action:

  1. Make sure that the installed microprocessors are compatible with each other.
  2. Update the server firmware to the latest level.
  3. (Trained technician only) Replace the incompatible microprocessor.

 

Event ID:
806f0807-0301xxxx
806f0807-0302xxxx

Message: The Processor CPU n has been disabled. (n = microprocessor number)

Severity: Info

Description: A processor has been disabled.

Action:

  1. Update the firmware (UEFI and IMM) to the latest level.
  2. Run the DSA program.
  3. Reseat the adapter.
  4. Replace the adapter.
  5. (Trained technician only) Replace microprocessor n.
  6. 6. (Trained technician only) Replace the system board.
    (n = microprocessor number)

 

Event ID: 806f0807-2584xxxx

Message: The Processor for One of the CPUs has been disabled.

Severity: Info

Description: A processor has been disabled.

Action:

  1. Update the firmware (UEFI and IMM) to the latest level.
  2. Run the DSA program.
  3. Reseat the adapter.
  4. Replace the adapter.
  5. (Trained technician only) Replace microprocessor n.
  6. (Trained technician only) Replace the system board.
    (n = microprocessor number)

 

Event ID: 806f0807-2584xxxx

Message: The Processor for All CPUs has been disabled.

Severity: Info

Description: A processor has been disabled.

Action:

  1. Update the firmware (UEFI and IMM) to the latest level.
  2. Run the DSA program.
  3. Reseat the adapter.
  4. Replace the adapter.
  5. (Trained technician only) Replace microprocessor n.
  6. (Trained technician only) Replace the system board.
    (n = microprocessor number)

 

Event ID:
806f0a07-0301xxxx
806f0a07-0302xxxx

Message: The Processor CPU n is operating in a Degraded State. (n = microprocessor number)

Severity: Warning

Description: Throttling has occurred for microprocessor n. (n = microprocessor number)

Action:

  1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
  2. Check the ambient temperature. You must be operating within the specifications.
  3. Make sure that the heat sink for microprocessor nis installed correctly.
  4. (Trained technician only) Replace microprocessor n.
    (n = microprocessor number)

 

Event ID:
80070201-0301xxxx
80070201-0302xxxx

Message: Sensor CPU n OverTemp has transitioned to critical from a less severe state. (n = microprocessor number)

Severity: Error

Description: A sensor has changed to critical state from a less severe state.

Action:

  1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
  2. Check the ambient temperature. You must be operating within the specifications.
  3. Make sure that the heat sink for microprocessor nis installed correctly.
  4. (Trained technician only) Replace microprocessor n.
    (n = microprocessor number)

 

Event ID:
80070301-0301xxxx
80070301-0302xxxx

Message: Sensor CPU n OverTemp has transitioned to non-recoverable from a less severe state. (n = microprocessor number)

Severity: Error

Description: A sensor has changed to non-recoverable state from a less severe state.

Action:

  1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
  2. Check the ambient temperature. You must be operating within the specifications.
  3. Make sure that the heat sink for microprocessor n is installed correctly.
  4. (Trained technician only) Replace microprocessor n.
    (n = microprocessor number)

 

Event ID:
8007021b-0301xxxx
8007021b-0302xxxx

Message: Sensor CPU n QPI link error has transitioned to critical from a less severe state. (n = microprocessor number)

Severity: Error

Description: A sensor has changed to critical state from a less severe state.

Action:

  1. Remove cpu
  2. Check cpu socket pins, any damage or contained or bending, replace the system board.
  3. Check cpu damage, replace cpu.

 

Event ID: 806f0813-2584xxxx

Message: An Uncorrectable Bus Error has occurred on system %1.(%1 = CIM_ComputerSystem. ElementName)

Severity: Error

Description: A bus uncorrectable error has occurred. (Sensor = Critical Int CPU)

Action:

  1. Check the system-event log.
  2. (Trained technician only) Remove the failing microprocessor from the system board.
  3. Check for a server firmware update.
    Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  4. Make sure that the two microprocessors are matching.
  5. (Trained technician only) Replace the system board.

 

Memory errors

Event ID: 806f000f-220101xx

Message: The System %1 has detected no memory in the system. (%1 = CIM_ComputerSystem.ElementName)

Severity: Error

Description: This message is for the use case when an implementation has detected that memory was detected in the system.

Action:

  1. This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.

 

Memory errors

Event ID: 806f000f-220102xx

Message: Subsystem %1 has insufficient memory for operation. (%1 = CIM_Memory.ElementName)

Severity: Error

Description: This message is for the use case when an implementation has detected that the usable Memory is insufficient for operation.

Action:

  1. This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.

 

Memory errors

Event ID: 806f0813-2581xxxx

Message: An Uncorrectable Bus Error has occurred on system %1.(%1 = CIM_ComputerSystem. ElementName)

Severity: Error

Description: A bus uncorrectable error has occurred. (Sensor = Critical Int DIMM)

Action:

  1. Check the system-event log.
  2. Check the DIMM error LEDs.
  3. Remove the failing DIMM from the system board.
  4. Check for a server firmware update.
    Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  5. Make sure that the installed DIMMs are supported and configured correctly.
  6. (Trained technician only) Replace the system board.

 

Memory errors

Event ID:
806f010c-2001xxxx
806f010c-2002xxxx
806f010c-2003xxxx
806f010c-2004xxxx
806f010c-2005xxxx
806f010c-2006xxxx
806f010c-2007xxxx
806f010c-2008xxxx
806f010c-2009xxxx
806f010c-200axxxx
806f010c-200bxxxx
806f010c-200cxxxx

Message: Memory uncorrectable error detected for Memory DIMM n Status. (n = DIMM number)

Severity: Error

Description: A memory uncorrectable error has occurred.

Action:

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  3. If the problem follows the DIMM, replace the failing DIMM.
  4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board.
  5. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board .
  6. (Trained technician only) Replace the affected microprocessor.

 

Event ID: 806f010c-2581xxxx

Message: Memory uncorrectable error detected for One of the DIMMs.

Severity: Error

Description: A memory uncorrectable error has occurred.

Action:

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  3. If the problem follows the DIMM, replace the failing DIMM.
  4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board.
  5. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board.
  6. (Trained technician only) Replace the affected microprocessor.

 

Event ID: 806f010c-2581xxxx

Message: Memory uncorrectable error detected for All DIMMs.

Severity: Error

Description: A memory uncorrectable error has occurred.

Action:

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  3. If the problem follows the DIMM, replace the failing DIMM.
  4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board.
  5. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board.
  6. (Trained technician only) Replace the affected microprocessor.

 

Event ID:
806f030c-2001xxxx
806f030c-2002xxxx
806f030c-2003xxxx
806f030c-2004xxxx
806f030c-2005xxxx
806f030c-2006xxxx
806f030c-2007xxxx
806f030c-2008xxxx
806f030c-2009xxxx
806f030c-200axxxx
806f030c-200bxxxx
806f030c-200cxxxx

Message: Memory DIMM n Status Scrub failure detected. (n = DIMM number)

Severity: Error

Description: A memory scrub failure has been detected.

Action:

Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server.

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  2. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector. Then, retry with the same DIMM.
  3. If the problem is related to a DIMM, replace the failing DIMM indicated by the error LEDs.
  4. If the problem occurs on the same DIMM connector, swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board.
  6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board.
  7. (Trained technician only) Swap the affected microprocessor, if there are more than one microprocessor installed. If the problem follows the microprocessor, replace the affected microprocessor.
  8. (Trained technician only) Replace the system board.

 

Event ID:
806f040c-2001xxxx
806f040c-2002xxxx
806f040c-2003xxxx
806f040c-2004xxxx
806f040c-2005xxxx
806f040c-2006xxxx
806f040c-2007xxxx
806f040c-2008xxxx
806f040c-2009xxxx
806f040c-200axxxx
806f040c-200bxxxx
806f040c-200cxxxx

Message: Memory DIMM disabled for DIMM n Status. (n = DIMM number)

Severity: Info

Description: DIMM disabled.

Action:

  1. Make sure the DIMM is installed correctly.
  2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server.
  3. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

 

Event ID: 806f040c-2581xxxx

Message: Memory DIMM disabled for One of the DIMMs.

Severity: Info

Description: DIMM disabled.

Action:

  1. Make sure the DIMM is installed correctly.
  2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server.
  3. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

 

Event ID: 806f040c-2581xxxx

Message: Memory DIMM disabled for All DIMMs.

Severity: Info

Description: DIMM disabled.

Action:

  1. Make sure the DIMM is installed correctly.
  2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server.
  3. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

 

Event ID:
806f050c-2001xxxx
806f050c-2002xxxx
806f050c-2003xxxx
806f050c-2004xxxx
806f050c-2005xxxx
806f050c-2006xxxx
806f050c-2007xxxx
806f050c-2008xxxx
806f050c-2009xxxx
806f050c-200axxxx
806f050c-200bxxxx
806f050c-200cxxxx

Message: Memory Logging Limit Reached for DIMM n Status. (n = DIMM number)

Severity: Error

Description: The memory logging limit has been reached.

Action:

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  3. If the error still occurs on the same DIMM, replace the affected DIMM.
  4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board.
  5. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board.
  6. (Trained technician only) Replace the affected microprocessor.

 

Event ID: 806f050c-2581xxxx

Message: Memory Logging Limit Reached for One of the DIMMs.

Severity: Error

Description: The memory logging limit has been reached.

Action:

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  3. If the error still occurs on the same DIMM, replace the affected DIMM.
  4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board.
  5. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board .
  6. (Trained technician only) Replace the affected microprocessor.

 

Event ID: 806f050c-2581xxxx

Message: Memory Logging Limit Reached for All DIMMs.

Severity: Error

Description: The memory logging limit has been reached.

Action:

  1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
  2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  3. If the error still occurs on the same DIMM, replace the affected DIMM.
  4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board.
  5. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board.
  6. (Trained technician only) Replace the affected microprocessor.

 

Event ID:
806f070c-2001xxxx
806f070c-2002xxxx
806f070c-2003xxxx
806f070c-2004xxxx
806f070c-2005xxxx
806f070c-2006xxxx
806f070c-2007xxxx
806f070c-2008xxxx
806f070c-2009xxxx
806f070c-200axxxx
806f070c-200bxxxx
806f070c-200cxxxx

Message: Memory DIMM Configuration Error for DIMM n Status. (n = DIMM number)

Severity: Error

Description: A memory DIMM configuration error has occurred.

Action:

Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology.

 

Event ID: 806f070c-2581xxxx

Message: Memory DIMM Configuration Error for One of the DIMMs.

Severity: Error

Description: A memory DIMM configuration error has occurred.

Action:

Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology

 

Event ID: 806f070c-2581xxxx

Message: Memory DIMM Configuration Error for All DIMMs.

Severity: Error

Description: A memory DIMM configuration error has occurred.

Action:

Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology.

 

Event ID:
806f090c-2001xxxx
806f090c-2002xxxx
806f090c-2003xxxx
806f090c-2004xxxx
806f090c-2005xxxx
806f090c-2006xxxx
806f090c-2007xxxx
806f090c-2008xxxx
806f090c-2009xxxx
806f090c-200axxxx
806f090c-200bxxxx
806f090c-200cxxxx

Message: Memory DIMM for DIMM n Status has been automatically throttled. (n = DIMM number)

Severity: Warning

Description: A memory DIMM has been throttled.

Action:

  1. Reseat the DIMM, and then restart the server.
  2. Replace DIMM n.
    (n = DIMM number)

 

Event ID:
806f0a0c-2001xxxx
806f0a0c-2002xxxx
806f0a0c-2003xxxx
806f0a0c-2004xxxx
806f0a0c-2005xxxx
806f0a0c-2006xxxx
806f0a0c-2007xxxx
806f0a0c-2008xxxx
806f0a0c-2009xxxx
806f0a0c-200axxxx
806f0a0c-200bxxxx
806f0a0c-200cxxxx

Message: An Over-Temperature condition has been detected on the DIMM n Status. (n = DIMM number)

Severity: Error

Description: An over-temperature condition has occurred for DIMM n. (n = DIMM number)

Action:

  1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
  2. Make sure that ambient temperature is within the specifications.
  3. If a fan has failed, complete the action for a fan failure.
  4. Replace DIMM n.
    (n = DIMM number)

 

Event ID: 800b010c-2581xxxx

Message: Backup Memory redundancy lost has asserted.

Severity: Error

Description: Redundancy has been lost.

Action:

  1. Check the system-event log for DIMM failure events (uncorrectable or PFA) and correct the failures.
  2. Re-enable mirroring in the Setup utility.

 

Event ID: 800b030c-2581xxxx

Message: Backup Memory sufficient resources from redundancy degraded has asserted.

Severity: Warning

Description: There is no redundancy. The state has been transitioned from redundancy to sufficient resources.

Action:

  1. Check the system-event log for DIMM failure events (uncorrectable or PFA) and correct the failures.
  2. Re-enable mirroring in the Setup utility.

 

Event ID: 800b050c-2581xxxx

Message: Backup Memory insufficient resources has asserted.

Severity: Error

Description: There is no redundancy and insufficient to continue operation.

Action:

  1. Check the system-event log for DIMM failure events (uncorrectable or PFA) and correct the failures.
  2. Re-enable mirroring in the Setup utility.

 

Recovery messages

Event ID:
816f000d-0400xxxx
816f000d-0401xxxx
816f000d-0402xxxx
816f000d-0403xxxx
816f000d-0404xxxx
816f000d-0405xxxx
816f000d-0406xxxx
816f000d-0407xxxx

Message: The Drive n Status has been removed from unit. (n = hard disk drive number)

Severity: Error

Description: A drive has been removed.

Action:

  1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive.
  2. Replace the hard disk drive.
  3. Make sure that the disk firmware and RAID controller firmware is at the latest level.
  4. Check the SAS cable.

 

Event ID:
806f010d-0400xxxx
806f010d-0401xxxx
806f010d-0402xxxx
806f010d-0403xxxx
806f010d-0404xxxx
806f010d-0405xxxx
806f010d-0406xxxx
806f010d-0407xxxx

Message: The Drive n Status has been disabled due to a detected fault. (n = hard disk drive number)

Severity: Error

Description: A drive has been disabled because of a fault.

Action:

  1. Run the hard disk drive diagnostic test on drive n.
  2. Reseat the following components:
    1. Hard disk drive (wait 1 minute or more before reinstalling the drive).
    2. Cable from the system board to the backplane
  3. Replace the following components one at a time, in the order shown, restarting the server each time:
    1. Hard disk drive
    2. Cable from the system board to the backplane
    3. Hard disk drive backplane
      (n = hard disk drive number)

 

Event ID:
806f020d-0400xxxx
806f020d-0401xxxx
806f020d-0402xxxx
806f020d-0403xxxx
806f020d-0404xxxx
806f020d-0405xxxx
806f020d-0406xxxx
806f020d-0407xxxx

Message: The Drive n Status has a predictive failure. (n = hard disk drive number)

Severity: Error

Description: A predictive failure has been detected for drive n. (n = hard disk drive number)

Action:

  1. Replace the hard drive n.
    (n = hard disk drive number)

 

Event ID:
806f020d-0400xxxx
806f020d-0401xxxx
806f020d-0402xxxx
806f020d-0403xxxx
806f020d-0404xxxx
806f020d-0405xxxx
806f020d-0406xxxx
806f020d-0407xxxx

Message: The Drive n Status has a predictive failure. (n = hard disk drive number)

Severity: Error

Description: A predictive failure has been detected for drive n. (n = hard disk drive number)

Action:

  1. Replace the hard drive n.
    (n = hard disk drive number)

 

Event ID:
806f050d-0400xxxx
806f050d-0401xxxx
806f050d-0402xxxx
806f050d-0403xxxx
806f050d-0404xxxx
806f050d-0405xxxx
806f050d-0406xxxx
806f050d-0407xxxx

Message: Array %1 is in critical condition.(%1 = CIM_ComputerSystem. ElementName)

Severity: Error

Description: An array is in a critical state. (Sensor = Drive n Status) (n = hard disk drive number)

Action:

  1. Make sure that the RAID adapter firmware and hard disk drive firmware is at the latest level.
  2. Make sure that the SAS cable is connected correctly.
  3. Replace the SAS cable.
  4. Replace the RAID adapter.
  5. Replace the hard disk drive that is indicated by a lit status LED.

 

Event ID:
806f060d-0400xxxx
806f060d-0401xxxx
806f060d-0402xxxx
806f060d-0403xxxx
806f060d-0404xxxx
806f060d-0405xxxx
806f060d-0406xxxx
806f060d-0407xxxx

Message: Array %1 has failed. (%1 = CIM_ComputerSystem. ElementName)

Severity: Error

Description: An array is in a failed state. (Sensor = Drive n Status) (n = hard disk drive number)

Action:

  1. Make sure that the RAID adapter firmware and hard disk drive firmware is at the latest level.
  2. Make sure that the SAS cable is connected correctly.
  3. Replace the SAS cable.
  4. Replace the RAID adapter.
  5. Replace the hard disk drive that is indicated by a lit status LED.

 

Event ID:
806f070d-0400xxxx
806f070d-0401xxxx
806f070d-0402xxxx
806f070d-0403xxxx
806f070d-0404xxxx
806f070d-0405xxxx
806f070d-0406xxxx
806f070d-0407xxxx

Message: The Drive n Status rebuilt has been in progress. (n = hard disk drive number)

Severity: Info

Description: The Drive n has rebuilt in progress. (n = hard disk drive number)

Action:

No action; information only.

 

PCI messages

Event ID: 806f0021-3001xxxx

Message: PCI fault has been detected for PCI n. (n = PCI slot number)

Severity: Error

Description: A PCI fault has been detected.

Action:

  1. Check the PCI LED. See more information about the PCI LED in “Server controls, LEDs, and power” in the Service Guide.
  2. Reseat the affected adapters and riser card.
  3. Update the server firmware (UEFI and IMM) and adapter firmware.
    Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  4. Remove both adapters.
  5. Replace the riser cards.
  6. (Trained technicians only) Replace the system board.

 

Event ID: 806f0021-2582xxxx

Message: PCI fault has been detected for One of PCI Error.

Severity: Error

Description: A PCI fault has been detected.

Action:

  1. Check the PCI LED. See more information about the PCI LED in “Server controls, LEDs, and power” in the Service Guide.
  2. Reseat the affected adapters and riser cards.
  3. Update the server firmware (UEFI and IMM) and adapter firmware.
    Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  4. Remove both adapters.
  5. Replace the riser cards.
  6. (Trained technicians only) Replace the system board.

 

Event ID: 806f0023-2101xxxx

Message: Watchdog Timer expired for IPMI Watchdog.

Severity: Info

Description: This message is for the use case when an implementation has detected a Watchdog Timer Expired.

Action:

No action; information only.

 

Event ID: 806f0113-0301xxxx

Message: A bus timeout has occurred on system CPU 1 PECI.

Severity: Error

Description: This message is for the use case when an implementation has detected a Bus Timeout.

Action:

  1. Reseat the microprocessor, and then restart the server.
  2. Replace microprocessor n.
    (n = microprocessor number)

 

Event ID: 806f0113-0302xxxx

Message: A bus timeout has occurred on system CPU 2 PECI

Severity: Error

Description: This message is for the use case when an implementation has detected a Bus Timeout.

Action:

  1. Reseat the microprocessor, and then restart the server.
  2. Replace microprocessor n.
    (n = microprocessor number)

 

Event ID: 06f0413-2582xxxx

Message: A PCI PERR has occurred on system %1.(%1 = CIM_ComputerSystem. ElementName)

Severity: Error

Description: A PCI PERR has occurred. (Sensor = PCIs)

Action:

  1. Check the PCI LED. See more information about the PCI LED in “Server controls, LEDs, and power” in the Service Guide
  2. Reseat the affected adapters and riser cards.
  3. Update the server firmware (UEFI and IMM) and adapter firmware.
    Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  4. Replace the adapters.
  5. Replace the riser cards.

 

Event ID: 806f0513-2582xxxx

Message: A PCI SERR has occurred on system %1.(%1 = CIM_ComputerSystem. ElementName)

Severity: Error

Description: A PCI SERR has occurred. (Sensor = PCIs)

Action:

  1. Check the PCI LED. See more information about the PCI LED in “Server controls, LEDs, and power” in the Service Guide.
  2. Reseat the affected adapters and riser card.
  3. Update the server firmware (UEFI and IMM) and adapter firmware.
    Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  4. Make sure that the adapter is supported. For a list of supported optional devices, see http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.
  5. Replace the adapters.
  6. Replace the riser cards.

 

Event ID: 806f0813-2582xxxx

Message: An Uncorrectable Bus Error has occurred on system %1.(%1 = CIM_ComputerSystem.ElementName)

Severity: Error

Description: A bus uncorrectable error has occurred. (Sensor = Critical Int PCI)

Action:

  1. Check the system-event log.
  2. Check the PCI LED. See more information about the PCI LED in “Server controls, LEDs, and power” in the Service Guide.
  3. Remove the adapter from the indicated PCI slot.
  4. Check for a server firmware update.
    Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  5. (Trained technician only) Replace the system board.

 

Event ID:
806f0125-0B01xxxx
806f0125-0B02xxxx

Message: The entity of PCI riser has been detected absent for PCI n. (n = PCI slot number)

Severity: Info

Description: The entity of PCI riser n has been detected absent. (n = PCI slot number)

Action:

No action; information only.

 

General messages

Event ID: 80030006-2101xxxx

Message: Sensor Sig Verify Fail has deasserted.

Severity: Info

Description: An implementation has detected a sensor has deasserted.

Action:

No action; information only.

 

Event ID: 80030012-2301xxxx

Message: Sensor OS RealTime Mod has deasserted.

Severity: Info

Description: Sensor OS RealTime Mod has deasserted.

Action:

No action; information only.

 

Event ID:
80050108-0a01xxxx
80050108-0a02xxxx

Message: Sensor has indicated limit exceeded.

Severity: Info

Description: This message is for the use case when an implementation has detected a Sensor limit was exceeded.

Action:

No action; information only.

 

Event ID: 80070114-2201xxxx

Message: Sensor TPM Lock / TPM Phy Pres Set has transitioned from normal to non-critical state.

Severity: Warning

Description: An implementation has detected a sensor transitioned to non-critical from normal.

Action:

  1. This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.

 

Event ID: 80070202-0701xxxx

Message: Sensor Planar Fault has transitioned to critical from a less severe state.

Severity: Error

Description: A sensor has changed to Critical state from a less severe state.

Action:

  1. Check the system-event log.
  2. Check for an error LED on the system board.
  3. Replace any failing device.
  4. Check for a server firmware update.
    Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  5. (Trained technician only) Replace the system board.

 

Event ID: 8007020f-2201xxxx

Message: Sensor TXT ACM module has transitioned to critical from a less severe state.

Severity: Error

Description: A sensor has transitioned to critical from less severe.

Action:

  1. This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.

 

Event ID: 8007020f-2582xxxx

Message: Sensor No PCI I/O has transitioned to critical from a less severe state.

Severity: Error

Description: A sensor has transitioned to critical from less severe.

Action:

  1. This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.

 

Event ID: 80070614-2201xxxx

Message: Sensor TPM Phy Pres Set has transitioned to non-recoverable.

Severity: Error

Description: A sensor has transitioned to non-recoverable.

Action:

  1. This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.

 

Event ID: 806f011b-0701xxxx

Message: The Front USB connector has encountered a configuration error.

Severity: Error

Description: The system had detected an internal connection error.

Action:

Reseat the front USB cable on the system board.

 

Event ID: 806f011b-0701xxxx

Message: The Front Video connector has encountered a configuration error.

Severity: Error

Description: The system had detected an internal connection error.

Action:

Reseat the front video cable on the system board.

 

Event ID: 806f0123-2101xxxx

Message: Reboot of system %1 initited by %2. (%1 = ComputerSystem.ElementName) (%2 = Watchdog.ElementName)

Severity: Info

Description: This message is for the use case when an implementation has detected a Reboot by a Watchdog occurred.

Action:

No action; information only.

 

Event ID: 806f0125-0c01xxxx

Message: Front panel entity has been detected Absent.

Severity: Info

Description: A front panel entity has been detected absent.

Action:

No action; information only.

 

Event ID: 806f0013-1701xxxx

Message: A front panel NMI has occurred on system %1. (%1 = CIM_ComputerSystem. ElementName)

Severity: Error

Description: An operator information panel NMI/diagnostic interrupt has occurred.

Action:

  1. Check the device driver.
  2. Reinstall the device driver.
  3. Update all device drivers to the latest level.
  4. Update the firmware (UEFI and IMM).

 

Event ID: 806f0013-1701xxxx

Message: A software NMI has occurred on system %1. (%1 = CIM_ComputerSystem. ElementName)

Severity: Error

Description: A software NMI has occurred.

Action:

  1. Check the device driver.
  2. Reinstall the device driver.
  3. Update all device drivers to the latest level.
  4. Update the firmware (UEFI and IMM).

 

Event ID: 806f0823-2101xxxx

Message: Watchdog Timer interrupt occurred for %1. (%1 = Watchdog.ElementName)

Severity: Info

Description: This message is for the use case when an implementation has detected a Watchdog Timer interrupt occurred.

Action:

No action; information only.

 

Event ID: 806f0a13-0301xxxx

Message: A Fatal Bus Error has occurred on system CPU 1 PECI.

Severity: Error

Description: A bus fatal error has been detected.

Action:

  1. Reseat the microprocessor, and then restart the server.
  2. Replace microprocessor n.
    (n = microprocessor number)

 

Event ID: 806f0a13-0302xxxx

Message: A Fatal Bus Error has occurred on system CPU 2 PECI.

Severity: Error

Description: A bus fatal error has been detected.

Action:

  1. Reseat the microprocessor, and then restart the server.
  2. Replace microprocessor n.
    (n = microprocessor number)

 

Event ID: 81030012-2301xxxx

Message: OS RealTime Mod state has deasserted.

Severity: Info

Description: OS RealTime Mod state has deasserted.

Action:

No action; information only.

 

Event ID: 80070219-0701xxxx

Message: Sensor Sys Board Fault has transitioned to critical.

Severity: Error

Description: A sensor has changed to Critical state from a less severe state.

Action:

  1. Check the system-event log.
  2. Check for an error LED on the system board.
  3. Replace any failing device.
  4. Check for a server firmware update.
    Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  5. (Trained technician only) Replace the system board.

 

Event ID: 806f0312-2201xxxx

Message: Entry to aux log has asserted.

Severity: Info

Description: Entry to aux log has been detected.

Action:

No action; information only.

 

Event ID: 80080128-2101xxxx

Message: Low security jumper presence has asserted.

Severity: Info

Description: Entry to aux log has been detected.

Action:

No action; information only.

 

Event ID: 8008010f-2101xxxx

Message: Physical presence jumper presence has asserted.

Severity: Info

Description: The physical presence jumper has been detected.

Action:

No action; information only.

 

Event ID: 81030006-2101xxxx

Message: Sig verify fail has deasserted.

Severity: Info

Description: The sig verify fail has deasserted.

Action:

No action; information only.

Event ID: 806f0028-2101xxxx

Message: TPM command fail has asserted.

Severity: Warning

Description: The TPM sensor access has been degraded or unavailable.

Action:

  1. Turn off the server and disconnect it from power.

 

Firmware and software messages

Event ID: 806f000f-220103xx

Message: The System %1 encountered firmware error - unrecoverable boot device failure. (%1 = ComputerSystem.ElementName)

Severity: Error

Description: This message is for the use case when an implementation has detected that System Firmware Error Unrecoverable boot device failure has occurred.

Action:

  1. This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.

 

Event ID: 806f000f-220104xx

Message: The System %1 has encountered a motherboard failure. (%1 = ComputerSystem.ElementName)

Severity: Error

Description: This message is for the use case when an implementation has detected that a fatal motherboard failure in the system.

Action:

  1. This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.

 

Event ID: 806f000f-220107xx

Message: The System %1 encountered firmware error - unrecoverable keyboard failure. (%1 = ComputerSystem.ElementName)

Severity: Error

Description: This message is for the use case when an implementation has detected that System Firmware Error Unrecoverable Keyboard failure has occurred.

Action:

  1. This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.

 

Event ID: 806f000f-22010axx

Message: The System %1 encountered firmware error - no video device detected. (%1 = ComputerSystem.ElementName)

Severity: Error

Description: This message is for the use case when an implementation has detected that System Firmware Error No video device detected has occurred.

Action:

  1. This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response.

 

Event ID: 806f000f-22010bxx

Message: Firmware BIOS (ROM) corruption was detected on system %1 during POST. (%1 = ComputerSystem.ElementName)

Severity: Error

Description: Firmware BIOS (ROM) corruption was detected during POST. (Sensor = ABR Status)

Action:

  1. Make sure the server meets the minimum configuration to start.
  2. Recover theserver firmware from the backup page:
    1. Restart the server.
    2. At the prompt, press F3 to recover the firmware.
  3. Update the server firmware to the latest level
    Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  4. Remove components one at a time, restarting the server each time, to see if the problem goes away.
  5. If the problem remains, (trained technician) replace the system board.

 

Event ID: 806f000f-2201ffff

Message: The System %1 encountered a POST Error. (%1 = ComputerSystem.ElementName)

Severity: Error

Description: The System ABR Status / Firmware Error encountered a POST Error.

Action:

  1. Make sure the server meets the minimum configuration to start.
  2. Recover the server firmware from the backup page:
    1. Restart the server.
    2. At the prompt, press F3 to recover the firmware.
  3. Update the server firmware to the latest level.
    Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  4. Remove components one at a time, restarting the server each time, to see if the problem goes away.
  5. If the problem remains, (trained technician) replace the system board.

 

Event ID: 806f000f-2201xxxx

Message: The System %1 encountered a POST Error.(%1 = CIM_ComputerSystem. ElementName)

Severity: Error

Description: The System encountered a firmware error. (Sensor = Firmware Error)

Action:

  1. Make sure the server meets the minimum configuration to start.
  2. Update the server firmware on the primary page.
    Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster olution
    before you update the code.
  3. (Trained technician only) Replace the system board.

 

Event ID: 806f010f-2201xxxx

Message: The System %1 encountered a POST Hang. (%1 = CIM_ComputerSystem. ElementName)

Severity: Error

Description: The System encountered a firmware hang. (Sensor = Firmware Error)

Action:

  1. Make sure the server meets the minimum configuration to start.
  2. Update the server firmware on the primary page.
    Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  3. (Trained technician only) Replace the system board.

 

Event ID: 806f052b-2201xxxx

Message: IMM2 FW Failover has been detected.

Severity: Error

Description: Invalid or unsupported firmware or software was detected.

Action:

  1. Make sure the server meets the minimum configuration to start.
  2. Recover the server firmware from the backup page:
    1. Restart the server.
    2. At the prompt, press F3 to recover the firmware.
  3. Update the server firmware to the latest level.
    Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  4. Remove components one at a time, restarting the server each time, to see if the problem goes away.
  5. If the problem remains, (trained technician) replace the system board.

 

Web interface messages

Event ID: 40000001-00000000

Message: IMM Network Initialization Complete.

Severity: Info

Description: An IMM network has completed initialization.

Action:

No action; information only.

 

Event ID: 40000002-00000000

Message: Certificate Authority [arg1] has detected a [arg2] Certificate Error.

Severity: Error

Description: A problem has occurred with the SSL Server, SSL Client, or SSL Trusted CA certificate that has been imported into the IMM. The imported certificate must contain a public key that corresponds to the key pair that was previously generated by the Generate a New Key and Certificate Signing Request link.

Action:

  1. Make sure that the certificate that you are importing is correct and correctly generated.
  2. Try importing the certificate again.

 

Event ID: 40000003-00000000

Message: Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: The specified user has changed the Ethernet data rate of the Integrated Management Module external network interface to the specified value.

Action:

No action; information only.

 

Event ID: 40000004-00000000

Message: Ethernet Duplex setting modified from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: The specified user has changed the Ethernet duplex setting of the Integrated Management Module external network interface to the specified value.

Action:

No action; information only.

 

Event ID: 40000005-00000000

Message: Ethernet MTU setting modified from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: The specified user has changed the Ethernet maximum transmission unit (MTU) setting of the Integrated Management Module external network interface to the specified value.

Action:

No action; information only.

 

Event ID: 40000006-00000000

Message: Ethernet locally administered MAC address modified from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: The specified user has changed the Ethernet locally administered MAC address of the Integrated Management Module external network interface to the specified value.

Action:

No action; information only.

 

Event ID: 40000007-00000000

Message: Ethernet interface [arg1] by user [arg2].

Severity: Info

Description: A specified user has enabled or disabled the Ethernet interface.

Action:

No action; information only.

 

Event ID: 40000008-00000000

Message: Hostname set to [arg1] by user [arg2].

Severity: Info

Description: A specified user has modified the host name of the IMM.

Action:

No action; information only.

 

Event ID: 40000009-00000000

Message: IP address of network interface modified from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: The specified user has changed the IP address of the Integrated Management Module external network interface to the specified value.

Action:

No action; information only.

 

Event ID: 4000000a-00000000

Message: IP subnet mask of network interface modified from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: The specified user has changed the subnet mask of the Integrated Management Module external network interface to the specified value.

Action:

No action; information only.

 

Event ID: 4000000b-00000000

Message: IP address of default gateway modified from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: The specified user has changed the gateway address of the Integrated Management Module external network interface to the specified value.

Action:

No action; information only.

 

Event ID: 4000000c-00000000

Message: OS Watchdog response [arg1] by [arg2].

Severity: Info

Description: This message is for the use case where an OS Watchdog has been enabled or disabled by a user.

Action:

No action; information only.

 

Event ID: 4000000d-00000000

Message: DHCP[%1] failure, no IP address assigned.(%1 = IP address, xxx.xxx.xxx.xxx)

Severity: Info

Description: A DHCP server has failed to assign an IP address to the IMM.

Action:

Complete the following steps until the problem is solved:

  1. Make sure that the Chassis Management Module network cable is connected.
  2. Make sure that there is a DHCP server on the network that can assign an IP address to the IMM.

 

Event ID: 4000000e-00000000

Message: Remote Login Successful. Login ID: [arg1] from [arg2] at IP address [arg3].

Severity: Info

Description: The specified user has logged in to the Integrated Management Module.

Action:

No action; information only.

 

Event ID: 4000000f-00000000

Message: Attempting to %1 server %2 by user %3.(%1 = Power Up, Power Down, Power Cycle, or Reset; %2 = IBM_ComputerSystem.ElementName; %3 = user ID)

Severity: Info

Description: A user has used the IMM to perform a power function on the server.

Action:

No action; information only.

 

Event ID: 40000010-00000000

Message: Security: Userid: '%1' had %2 login failures from WEB client at IP address %3.(%1 = user ID; %2 = MaximumSuccessiveLoginFailures (currently set to 5 in the firmware); %3 = IP address, xxx.xxx.xxx.xxx)

Severity: Error

Description: A user has exceeded the maximum number of unsuccessful login attempts from a web browser and has been prevented from logging in for the lockout period.

Action:

Complete the following steps until the problem is solved:

  1. Make sure that the correct login ID and password are being used.
  2. Have the system administrator reset the login ID or password.

 

Event ID: 40000011-00000000

Message: Security: Login ID: '%1' had %2 login failures from CLI at %3.(%1 = user ID; %2 = MaximumSuccessiveLoginFailures (currently set to 5 in the firmware); %3 = IP address, xxx.xxx.xxx.xxx)

Severity: Error

Description: A user has exceeded the maximum number of unsuccessful login attempts from the command-line interface and has been prevented from logging in for the lockout period.

Action:

Complete the following steps until the problem is solved:

  1. Make sure that the correct login ID and password are being used.
  2. Have the system administrator reset the login ID or password.

 

Event ID: 40000012-00000000

Message: Remote access attempt failed. Invalid userid or password received. Userid is '%1' from WEB browser at IP address %2.(%1 = user ID; %2 = IP address, xxx.xxx.xxx.xxx)

Severity: Error

Description: A user has attempted to log in from a web browser by using an invalid login ID or password.

Action:

  1. Make sure that the correct login ID and password are being used.
  2. Have the system administrator reset the login ID or password.

 

Event ID: 40000013-00000000

Message: Remote access attempt failed. Invalid userid or password received. Userid is '%1' from TELNET client at IP address %2.(%1 = user ID; %2 = IP address, xxx.xxx.xxx.xxx)

Severity: Error

Description: A user has attempted to log in from a Telnet session by using an invalid login ID or password.

Action:

  1. Make sure that the correct login ID and password are being used.
  2. Have the system administrator reset the login ID or password.

 

Event ID: 40000014-00000000

Message: The [arg1] on system [arg2] cleared by user [arg3].

Severity: Info

Description: The specified user has deleted system log events or audit log events.

Action:

No action; information only.

 

Event ID: 40000015-00000000

Message: IMM reset was initiated by user %1.(%1 = user ID)

Severity: Info

Description: The Integrated Management Module has been reset. The logs provide additional details.

Action:

No action; information only

 

Event ID: 40000016-00000000

Message: ENET[0] DHCP-HSTN=%1, DN=%2, IP@=%3, SN=%4, GW@=%5, DNS1@=%6.(%1 = CIM_DNSProtocolEndpoint.Hostname; %2 = CIM_DNSProtocolEndpoint.DomainName; %3 = CIM_IPProtocolEndpoint.IPv4Address; %4 = CIM_IPProtocolEndpoint.SubnetMask; %5 = IP address, xxx.xxx.xxx.xxx; %6 = IP address, xxx.xxx.xxx.xxx)

Severity: Info

Description: The DHCP server has assigned an IMM IP address and configuration.

Action:

No action; information only.

 

Event ID: 40000017-00000000

Message: ENET[0] IP-Cfg:HstName=%1, IP@%2, NetMsk=%3, GW@=%4.(%1 = CIM_DNSProtocolEndpoint.Hostname; %2 = CIM_StaticIPSettingData.IPv4Address; %3 = CIM_StaticIPSettingData.SubnetMask; %4 = CIM_StaticIPSettingData.DefaultGatewayAddress)

Severity: Info

Description: An IMM IP address and configuration have been assigned using client data.

Action:

No action; information only.

 

Event ID: 40000018-00000000

Message: LAN: Ethernet[0] interface is no longer active.

Severity: Info

Description: The IMM Ethernet interface has been disabled.

Action:

No action; information only.

 

Event ID: 40000019-00000000

Message: LAN: Ethernet[0] interface is now active.

Severity: Info

Description: LAN: Ethernet[0] interface is now active.

Action:

No action; information only.

 

Event ID: 4000001a-00000000

Message: DHCP setting changed to [arg1] by user [arg2].

Severity: Info

Description: The specified user has changed the DHCP setting of the Integrated Management Module external network interface.

Action:

No action; information only.

 

Event ID: 4000001b-00000000

Message: Management Controller [arg1]: Configuration restored from a file by user [arg2].

Severity: Info

Description: The specified user has restored the Integrated Management Module (IMM) configuration from a previously saved configuration file. Some configuration settings might require that the IMM be restarted before they take effect.

Action:

No action; information only.

 

Event ID: 4000001c-00000000

Message: Watchdog %1 Screen Capture Occurred.(%1 = OS Watchdog or Loader Watchdog)

Severity: Error

Description: An operating-system error has occurred, and the screen capture was successful.

Action:

If there was no operating-system error, complete the following steps until the problem is solved:

  1. Reconfigure the watchdog timer to a higher value.
  2. Make sure that the IMM Ethernet over USB interface is enabled.
  3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
  4. Disable the watchdog.
  5. Check the integrity of the installed operating system.
    If there was an operating-system error, check the integrity of the installed operating system.

 

Event ID: 4000001d-00000000

Message: Watchdog %1 Failed to Capture Screen.(%1 = OS Watchdog or Loader Watchdog)

Severity: Error

Description: An operating-system error has occurred, and the screen capture failed.

Action:

Complete the following steps until the problem is solved:

  1. Reconfigure the watchdog timer to a higher value.
  2. Make sure that the IMM Ethernet over USB interface is enabled.
  3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
  4. Disable the watchdog.
  5. Check the integrity of the installed operating system.
  6. Update the IMM firmware.

Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.

 

Event ID: 4000001e-00000000

Message: Running the backup IMM main application.

Severity: Error

Description: The IMM was unable to run the primary IMM image and has resorted to running the backup image.

Action: Update the IMM firmware.

Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.

 

Event ID: 4000001f-00000000

Message: Please ensure that the IMM is flashed with the correct firmware. The IMM is unable to match its firmware to the server.

Severity: Error

Description: The server does not support the installed IMM firmware version.

Action: Update the IMM firmware to a version that the server supports.

Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.

 

Event ID: 4000002a-00000000

Message: [arg1] Firmware mismatch internal to system [arg2]. Please attempt to flash the [arg3] firmware.

Severity: Error

Description: This message is for the use case where a specific type of firmware mismatch has been detected.

Action: No action; information only.

 

Event ID: 4000002b-00000000

Message: Domain name set to [arg1].

Severity: Info

Description: Domain source changed by user.

Action: No action; information only.

 

Event ID: 4000002c-00000000

Message: Domain Source changed to [arg1] by user [arg2].

Severity: Info

Description: Domain source changed by user.

Action: No action; information only.

 

Event ID: 4000002d-00000000

Message: DDNS setting changed to [arg1] by user [arg2].

Severity: Info

Description: DDNS setting changed by user.

Action: No action; information only.

 

Event ID: 4000002e-00000000

Message: DDNS registration successful. The domain name is [arg1].

Severity: Info

Description: DDNS registration and values.

Action: No action; information only.

 

Event ID: 4000002f-00000000

Message: IPv6 enabled by user [arg1].

Severity: Info

Description: IPv6 protocol is enabled by user.

Action: No action; information only.

 

Event ID: 40000020-00000000

Message: IMM reset was caused by restoring default values.

Severity: Info

Description: The IMM has been reset because a user has restored the configuration to its default settings.

Action: No action; information only.

 

Event ID: 40000021-00000000

Message: IMM clock has been set from NTP server %1.(%1 = IBM_NTPService.ElementName)

Severity: Info

Description: The IMM clock has been set to the date and time that is provided by the Network Time Protocol server.

Action: No action; information only.

Event ID: 40000022-00000000

Message: SSL data in the IMM configuration data is invalid. Clearing configuration data region and disabling SSL+H25.

Severity: Error

Description: There is a problem with the certificate that has been imported into the IMM. The imported certificate must contain a public key that corresponds to the key pair that was previously generated through the Generate a New Key and Certificate Signing Request link.

Action:

  1. Make sure that the certificate that you are importing is correct.
  2. Try to import the certificate again.

 

Event ID: 40000023-00000000

Message: Flash of %1 from %2 succeeded for user %3.(%1 = CIM_ManagedElement.ElementName; %2 = Web or LegacyCLI; %3 = user ID)

Severity: Info

Description: A user has successfully updated one of the following firmware components:

  • IMM main application
  • IMM boot ROM
  • Server firmware (UEFI)
  • Diagnostics
  • System power backplane
  • Remote expansion enclosure power backplane
  • Integrated service processor
  • Remote expansion enclosure processor

Action: No action; information only.

 

Event ID: 40000024-00000000

Message: Flash of %1 from %2 failed for user %3.(%1 = CIM_ManagedElement.ElementName; %2 = Web or LegacyCLI; %3 = user ID)

Severity: Info

Description: An attempt to update a firmware component from the interface and IP address has failed.

Action: Try to update the firmware again.

 

Event ID: 40000025-00000000

Message: The Chassis Event Log (CEL) on system %1 is 75% full.(%1 = CIM_ComputerSystem.ElementName)

Severity: Info

Description: The IMM event log is 75% full. When the log is full, older log entries are replaced by newer ones.

Action: To avoid losing older log entries, save the log as a text file and clear the log.

 

Event ID: 40000026-00000000

Message: The Chassis Event Log (CEL) on system %1 is 100% full.(%1 = CIM_ComputerSystem.ElementName)

Severity: Info

Description: The IMM event log is full. When the log is full, older log entries are replaced by newer ones.

Action: To avoid losing older log entries, save the log as a text file and clear the log.

 

Event ID: 40000027-00000000

Message: %1 Platform Watchdog Timer expired for %2.(%1 = OS Watchdog or Loader Watchdog; %2 = OS Watchdog or Loader Watchdog)

Severity: Error

Description: A Platform Watchdog Timer Expired event has occurred.

Action:

  1. Reconfigure the watchdog timer to a higher value.
  2. Make sure that the IMM Ethernet over USB interface is enabled.
  3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
  4. Disable the watchdog.
  5. Check the integrity of the installed operating system.

 

Event ID: 40000028-00000000

Message: IMM Test Alert Generated by %1.(%1 = user ID)

Severity: Info

Description: A user has generated a test alert from the IMM.

Action: No action; information only.

 

Event ID: 40000029-00000000

Message: Security: Userid: '%1' had %2 login failures from an SSH client at IP address %3.(%1 = user ID; %2 = MaximumSuccessiveLoginFailures (currently set to 5 in the firmware); %3 = IP address, xxx.xxx.xxx.xxx)

Severity: Error

Description: A user has exceeded the maximum number of unsuccessful login attempts from SSH and has been prevented from logging in for the lockout period.

Action:

  1. Make sure that the correct login ID and password are being used.
  2. Have the system administrator reset the login ID or password.

 

Event ID: 40000030-00000000

Message: IPv6 disabled by user [arg1].

Severity: Info

Description: IPv6 protocol is disabled by user.

Action: No action; information only.

 

Event ID: 40000031-00000000

Message: IPv6 static IP configuration enabled by user [arg1].

Severity: Info

Description: IPv6 static address assignment method is enabled by user.

Action: No action; information only.

 

Event ID: 40000032-00000000

Message: 40000032-00000000 IPv6 DHCP enabled by user [arg1].

Severity: Info

Description: IPv6 DHCP assignment method is enabled by user.

Action: No action; information only.

 

Event ID: 40000033-00000000

Message: 40000033-00000000 IPv6 stateless auto-configuration enabled by user [arg1].

Severity: Info

Description: IPv6 statless auto-assignment method is enabled by user.

Action: No action; information only.

 

Event ID: 40000034-00000000

Message: IPv6 static IP configuration disabled by user [arg1].

Severity: Info

Description: IPv6 static assignment method is disabled by user.

Action: No action; information only.

 

Event ID: 40000035-00000000

Message: IPv6 DHCP disabled by user [arg1].

Severity: Info

Description: IPv6 DHCP assignment method is disabled by user.

Action: No action; information only.

 

Event ID: 40000036-00000000

Message: IPv6 stateless auto-configuration disabled by user [arg1].

Severity: Info

Description: IPv6 statless auto-assignment method is disabled by user.

Action: No action; information only.

 

Event ID: 40000037-00000000

Message: ENET[[arg1]] IPv6- LinkLocal:HstName=[arg2], IP@=[arg3] ,Pref=[arg4].

Severity: Info

Description: IPv6 Link Local address is active.

Action: No action; information only.

 

Event ID: 40000038-00000000

Message: ENET[[arg1]] IPv6- Static:HstName=[arg2], IP@=[arg3],Pref=[arg4], GW@=[arg5].

Severity: Info

Description: IPv6Static address is active.

Action: No action; information only.

 

Event ID: 40000039-00000000

Message: ENET[[arg1]] DHCPv6- HSTN=[arg2], DN=[arg3], IP@=[arg4], Pref=[arg5].

Severity: Info

Description: IPv6 DHCP-assigned address is active.

Action: No action; information only.

 

Event ID: 4000003a-00000000

Message: IPv6 static address of network interface modified from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: A user modifies the IPv6 static address of a Management Controller.

Action: No action; information only.

 

Event ID: 4000003b-00000000

Message: DHCPv6 failure, no IP address assigned.

Severity: Warning

Description: S DHCP6 server fails to assign an IP address to a Management Controller.

Action: No action; information only.

 

Event ID: 4000003c-00000000

Message: Platform Watchdog Timer expired for [arg1].

Severity: Error

Description: A user has modified the telnet port number.

Action: No action; information only.

 

Event ID: 4000003e-00000000

Message: SSH port number changed from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: A user has modified the SSH port number.

Action: No action; information only.

 

Event ID: 4000003f-00000000

Message: Web-HTTP port number changed from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: A user has modified the Web HTTP port number.

Action: No action; information only.

 

Event ID: 40000040-00000000

Message: Web-HTTPS port number changed from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: A user has modified the Web HTTPS port number.

Action: No action; information only.

 

Event ID: 40000041-00000000

Message: CIM/XML HTTP port number changed from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: A user has modified the CIM HTTP port number.

Action: No action; information only.

 

Event ID: 40000042-00000000

Message: CIM/XML HTTPS port number changed from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: A user has modified the CIM HTTPS port number.

Action: No action; information only.

 

Event ID: 40000043-00000000

Message: SNMP Agent port number changed from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: A user has modified the SNMP Agent port number.

Action: No action; information only.

 

Event ID: 40000044-00000000

Message: SNMP Traps port number changed from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: A user has modified the SNMP Traps port number.

Action: No action; information only.

 

Event ID: 40000045-00000000

Message: Syslog port number changed from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: A user has modified the Syslog receiver port number.

Action: No action; information only.

 

Event ID: 40000046-00000000

Message: Remote Presence port number changed from [arg1] to [arg2] by user [arg3].

Severity: Info

Description: A user has modified the Remote Presence port number.

Action: No action; information only.

 

Event ID: 40000047-00000000

Message: LED [arg1] state changed to [arg2] by [arg3].

Severity: Info

Description: A user has modified the state of an LED.

Action: No action; information only.

 

Event ID: 40000048-00000000

Message: Inventory data changed for device [arg1], new device data hash=[arg2], new master data hash=[arg3].

Severity: Info

Description: Something has caused the physical inventory to change.

Action: No action; information only.

 

Event ID: 40000049-00000000

Message: SNMP [arg1] enabled by user [arg2].

Severity: Info

Description: A user enabled SNMPv1 or SNMPv3 or Traps.

Action: No action; information only.

 

Event ID: 4000004a-00000000

Message: SNMP [arg1] disabled by user [arg2] .

Severity: Info

Description: A user disabled SNMPv1 or SNMPv3 or Traps.

Action: No action; information only.

 

Event ID: 4000004b-00000000

Message: SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4], Address=[arg5].

Severity: Info

Description: A user changed the SNMP community string.

Action: No action; information only.

 

Event ID: 4000004c-00000000

Message: LDAP Server configuration set by user [arg1]: SelectionMethod=[arg2], DomainName=[arg3], Server1=[arg4], Server2=[arg5], Server3=[arg6], Server4=[arg7].

Severity: Info

Description: A user changed the LDAP server configuration.

Action: No action; information only.

 

Event ID: 4000004d-00000000

Message: LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3], BindingMethod=[arg4], EnhancedRBS=[arg5], TargetName=[arg6], GroupFilter=[arg7], GroupAttribute=[arg8], LoginAttribute=[arg9].

Severity: Info

Description: A user configured an LDAP Miscellaneous setting.

Action: No action; information only.

 

Event ID: 4000004e-00000000

Message: Serial Redirection set by user [arg1]: Mode=[arg2], BaudRate=[arg3], StopBits=[arg4], Parity=[arg5], SessionTerminateSequence=[arg6].

Severity: Info

Description: A user configured the Serial Port mode.

Action: No action; information only.

 

Event ID: 4000004f-00000000

Message: Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST Auto-adjust=[arg4], Timezone=[arg5].

Severity: Info

Description: A user configured the Date and Time settings.

Action: No action; information only.

 

Event ID: 40000050-00000000

Message: Server General Settings set by user [arg1]: Name=[arg2], Contact=[arg3], Location=[arg4], Room=[arg5], RackID=[arg6], Rack U-position=[arg7].

Severity: Info

Description: A user configured the Location setting.

Action: No action; information only.

 

Event ID: 40000051-00000000

Message: Server Power Off Delay set to [arg1] by user [arg2].

Severity: Info

Description: A user configured the Server Power Off Delay.

Action: No action; information only.

 

Event ID: 40000052-00000000

Message: Server [arg1] scheduled for [arg2] at [arg3] by user [arg4].

Severity: Info

Description: A user configured a Server Power action at a specific time.

Action: No action; information only.

 

Event ID: 40000053-00000000

Message: Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4].

Severity: Info

Description: A user configured a recurring Server Power Action.

Action: No action; information only.

 

Event ID: 40000054-00000000

Message: Server [arg1] [arg2] cleared by user [arg3].

Severity: Info

Description: A user cleared a Server Power Action.

Action: No action; information only.

 

Event ID: 40000055-00000000

Message: Synchronize time setting by user [arg1]: Mode=[arg2], NTPServerHost=[arg3]:[arg4],NTPUpdateFrequency=[arg5].

Severity: Info

Description: A user configured the Date and Time synchronize settings.

Action: No action; information only

 

Event ID: 40000056-00000000

Message: SMTP Server set by user [arg1] to [arg2]:[arg3].

Severity: Info

Description: A user configured the SMTP server.

Action: No action; information only.

 

Event ID: 40000057-00000000

Message: Telnet [arg1] by user [arg2].

Severity: Info

Description: A user enables or disables Telnet services.

Action: No action; information only.

 

Event ID: 40000058-00000000

Message: DNS servers set by user [arg1]: UseAdditionalServers=[arg2], PreferredDNStype=[arg3], IPv4Server1=[arg4], IPv4Server2=[arg5], IPv4Server3=[arg6], IPv6Server1=[arg7], IPv6Server2=[arg8], IPv6Server3=[arg9].

Severity: Info

Description: A user configures the DNS servers.

Action: No action; information only.

 

Event ID: 40000059-00000000

Message: LAN over USB [arg1] by user [arg2].

Severity: Info

Description: A user configured USB-LAN.

Action: No action; information only.

 

Event ID: 4000005a-00000000

Message: LAN over USB Port Forwarding set by user [arg1]: ExternalPort=[arg2], USB-LAN port=[arg3].

Severity: Info

Description: A user configured USB-LAN port forwarding.

Action: No action; information only.

 

Event ID: 4000005b-00000000

Message: Secure Web services (HTTPS) [arg1] by user [arg2].

Severity: Info

Description: A user enables or disables Secure web services.

Action: No action; information only.

 

Event ID: 4000005c-00000000

Message: Secure CIM/XML(HTTPS) [arg1] by user [arg2].

Severity: Info

Description: A user enables or disables Secure CIM/XML services.

Action: No action; information only.

 

Event ID: 4000005d-00000000

Message: Secure LDAP [arg1] by user [arg2].

Severity: Info

Description: A user enables or disables Secure LDAP services.

Action: No action; information only.

 

Event ID: 4000005e-00000000

Message: SSH [arg1] by user [arg2].

Severity: Info

Description: A user enables or disables SSH services.

Action: No action; information only.

 

Event ID: 4000005f-00000000

Message: Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5].

Severity: Info

Description: A user configures Server Timeouts.

Action: No action; information only.

 

Event ID: 40000060-00000000

Message: License key for [arg1] added by user [arg2].

Severity: Info

Description: A user installs License Key.

Action: No action; information only.

 

Event ID: 40000061-00000000

Message: License key for [arg1] removed by user [arg2].

Severity: Info

Description: A user removes a License Key.

Action: No action; information only.

 

Event ID: 40000062-00000000

Message: Global Login General Settings set by user [arg1]: AuthenticationMethod=[arg2], LockoutPeriod=[arg3], SessionTimeout=[arg4].

Severity: Info

Description: A user changes the Global Login General Settings.

Action: No action; information only.

 

Event ID: 40000063-00000000

Message: Global Login Account Security set by user [arg1]: PasswordRequired=[arg2], PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8], MinimumDifferentCharacters=[arg9], DefaultIDExpired=[arg10], ChangePasswordFirstAccess=[arg11].

Severity: Info

Description: A user changes the Global Login Account Security Settings to Legacy.

Action: No action; information only.

 

Event ID: 40000064-00000000

Message: User [arg1] created.

Severity: Info

Description: A user account was created.

Action: No action; information only.

 

Event ID: 40000065-00000000

Message: User [arg1] removed.

Severity: Info

Description: A user account was deleted.

Action: No action; information only.

 

Event ID: 40000066-00000000

Message: User [arg1] modified.

Severity: Info

Description: A user account was changed.

Action: No action; information only.

 

Event ID: 40000067-00000000

Message: User [arg1] role set to [arg2].

Severity: Info

Description: A user account role assigned.

Action: No action; information only.

 

Event ID: 40000068-00000000

Message: User [arg1] custom privileges set: [arg2].

Severity: Info

Description: User account priveleges assigned.

Action: No action; information only.

 

Event ID: 40000069-00000000

Message: User [arg1] for SNMPv3 set: AuthenticationProtocol=[arg2], PrivacyProtocol=[arg3], AccessType=[arg4], HostforTraps=[arg5].

Severity: Info

Description: User account SNMPv3 settings changed.

Action: No action; information only.

 

Event ID: 4000006a-00000000

Message: SSH Client key added for user [arg1].

Severity: Info

Description: User locally defined an SSH Client key.

Action: No action; information only.

 

Event ID: 4000006b-00000000

Message: SSH Client key imported for user [arg1] from [arg2].

Severity: Info

Description: User imported an SSH Client key.

Action: No action; information only.

 

Event ID: 4000006c-00000000

Message: SSH Client key removed from user [arg1].

Severity: Info

Description: User removed an SSH Client key.

Action: No action; information only.

 

Event ID: 4000006d-00000000

Message: Management Controller [arg1]: Configuration saved to a file by user [arg2].

Severity: Info

Description: A user saves a Management Controller configuration to a file.

Action: No action; information only.

 

Event ID: 4000006e-00000000

Message: Alert Configuration Global Event Notification set by user [arg1]: RetryLimit=[arg2], RetryInterval=[arg3], EntryInterval=[arg4].

Severity: Info

Description: A user changes the Global Event Notification settings.

Action: No action; information only.

 

Event ID: 4000006f-00000000

Message: Alert Recipient Number [arg1] updated: Name=[arg2], DeliveryMethod=[arg3], Address=[arg4], IncludeLog=[arg5], Enabled=[arg6], EnabledAlerts=[arg7], AllowedFilters=[arg8].

Severity: Info

Description: A user adds or updates an Alert Recipient.

Action: No action; information only.

 

Event ID: 40000070-00000000

Message: SNMP Traps enabled by user [arg1]: EnabledAlerts=[arg2], AllowedFilters=[arg3].

Severity: Info

Description: A user enabled the SNMP Traps configuration.

Action: No action; information only.

 

Event ID: 40000071-00000000

Message: The power cap value changed from [arg1] watts to [arg2] watts by user [arg3].

Severity: Info

Description: Power Cap values changed by user.

Action: No action; information only.

 

Event ID: 40000072-00000000

Message: The minimum power cap value changed from [arg1] watts to [arg2] watts.

Severity: Info

Description: Minimum Power Cap value changed.

Action: No action; information only.

 

Event ID: 40000073-00000000

Message: The maximum power cap value changed from [arg1] watts to [arg2] watts.

Severity: Info

Description: Maximum Power Cap value changed.

Action: No action; information only.

 

Event ID: 40000074-00000000

Message: The soft minimum power cap value changed from [arg1] watts to [arg2] watts.

Severity: Info

Description: Soft Minimum Power Cap value changed.

Action: No action; information only.

 

Event ID: 40000075-00000000

Message: The measured power value exceeded the power cap value.

Severity: Warning

Description: Power exceeded cap.

Action: No action; information only.

 

Event ID: 40000076-00000000

Message: The new minimum power cap value exceeded the power cap value.

Severity: Warning

Description: Minimum Power Cap exceeds Power Cap.

Action: No action; information only.

 

Event ID: 40000077-00000000

Message: Power capping was activated by user [arg1].

Severity: Info

Description: Power capping activated by user.

Action: No action; information only.

 

Event ID: 40000078-00000000

Message: Power capping was deactivated by user [arg1].

Severity: Info

Description: Power capping deactivated by user.

Action: No action; information only.

 

Event ID: 40000079-00000000

Message: Static Power Savings mode has been turned on by user [arg1].

Severity: Info

Description: Static Power Savings mode turned on by user.

Action: No action; information only.

 

Event ID: 4000007a-00000000

Message: Static Power Savings mode has been turned off by user [arg1].

Severity: Info

Description: Static Power Savings mode turned off by user.

Action: No action; information only.

 

Event ID: 4000007b-00000000

Message: Dynamic Power Savings mode has been turned on by user [arg1].

Severity: Info

Description: Dynamic Power Savings mode turned on by user.

Action: No action; information only.

 

Event ID: 4000007c-00000000

Message: Dynamic Power Savings mode has been turned off by user [arg1].

Severity: Info

Description: Dynamic Power Savings mode turned off by user.

Action: No action; information only.

 

Event ID: 4000007d-00000000

Message: Power cap and external throttling occurred.

Severity: Info

Description: Power cap and external throttling occurred.

Action: No action; information only.

 

Event ID: 4000007e-00000000

Message: External throttling occurred.

Severity: Info

Description: External throttling occurred.

Action: No action; information only.

 

Event ID: 4000007f-00000000

Message: Power cap throttling occurred.

Severity: Info

Description: Power cap throttling occurred.

Action: No action; information only.

 

Event ID: 40000080-00000000

Message: Remote Control session started by user [arg1] in [arg2] mode.

Severity: Info

Description: Remote Control session started

Action: No action; information only.

 

Event ID: 40000081-00000000

Message: PXE boot requested by user [arg1].

Severity: Info

Description: PXE boot requested.

Action: No action; information only.

 

Event ID: 40000082-00000000

Message: The measured power value has returned below the power cap value.

Severity: Info

Description: Power exceeded cap recovered.

Action: No action; information only.

 

Event ID: 40000083-00000000

Message: The new minimum power cap value has returned below the power cap value.

Severity: Info

Description: Minimum Power Cap exceeds Power Cap recovered

Action: No action; information only.

 

Event ID: 40000084-00000000

Message: IMM firmware mismatch between nodes [arg1] and [arg2]. Please attempt to flash the IMM firmware to the same level on all nodes.

Severity: Info

Description: A mismatch of IMM firmware has been detected between nodes.

Action: No action; information only.

 

Event ID: 40000085-00000000

Message: FPGA firmware mismatch between nodes [arg1] and [arg2]. Please attempt to flash the FPGA firmware to the same level on all nodes.

Severity: Error

Description: A mismatch of FPGA firmware has been detected between nodes.

Action: No action; information only.

 

Event ID: 40000086-00000000

Message: Test Call Home Generated by user [arg1].

Severity: Info

Description: Test Call Home generated by user.

Action: No action; information only.

 

Event ID: 40000087-00000000

Message: Manual Call Home by user [arg1]: [arg2].

Severity: Info

Description: Manual Call Home by user.

Action: No action; information only.

 

Event ID: 40000088-00000000

Message: Management Controller [arg1]: Configuration restoration from a file by user [arg2] completed.

Severity: Info

Description: This message is for the use case where a user restores a Management Controller configuration from a file and it completes.

Action: No action; information only.

 

Event ID: 40000089-00000000

Message: Management Controller [arg1]: Configuration restoration from a file by user [arg2] failed to complete.

Severity: Info

Description: This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to complete.

Action: No action; information only.

 

Event ID: 4000008a-00000000

Message: Management Controller [arg1]: Configuration restoration from a file by user [arg2] failed to start.

Severity: Info

Description: This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to start.

Action: No action; information only.

 

Event ID: 4000008b-00000000

Message: One or more of the Storage Management IP addresses has changed.

Severity: Info

Description: This message is for the use case where an IP address for the Storage Management has changed.

Action: No action; information only.

 

DSA messages

Message number: 089-801-xxx

Component: CPU

Test: CPU Stress Test

State: Aborted

Description: Internal program error.

Action:

  1. Turn off and restart the system.
  2. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  3. Run the test again.
  4. Make sure that the system firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component.
  5. Run the test again.
  6. Turn off and restart the system if necessary to recover from a hung state.
  7. Run the test again.
  8. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 089-802-xxx

Component: CPU

Test: CPU Stress Test

State: Aborted

Description: System resource availability error.

Action:

  1. Turn off and restart the system.
  2. Make sure that the DSA code is at the latest level. For the latest level of DSAcode, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  3. Run the test again.
  4. Make sure that the system firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For the latest level of firmware, go to http://www.ibm.com/support/docview.wss?uid=psg1MIGR-4JTS2T and select your system to display a matrix of available firmware. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  5. Run the test again.
  6. Turn off and restart the system if necessary to recover from a hung state.
  7. Run the test again.
  8. Make sure that the system firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For the latest level of firmware, go to http://www.ibm.com/support/docview.wss?uid=psg1MIGR-4JTS2T and select your system to display a matrix of available firmware. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  9. Run the test again.
  10. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 089-901-xxx

Component: CPU

Test: CPU Stress Test

State: Failed

Description: Test failure.

Action:

  1. Turn off and restart the system if necessary to recover from a hung state.
  2. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  3. Run the test again.
  4. Make sure that the system firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  5. Run the test again.
  6. Turn off and restart the system if necessary to recover from a hung state.
  7. Run the test again.
  8. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-801-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C test aborted: the IMM returned an incorrect response length.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this
    component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-802-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test aborted: the test cannot be completed for an unknown reason.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-803-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test aborted: the node is busy; try later.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-804-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test aborted: invalid command.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-805-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test aborted: invalid command for the given LUN.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-806-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test aborted: timeout while processing the command.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-807-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test aborted : out of space.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-808-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test aborted : reservation canceled or invalid reservation ID.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-809-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test aborted : request data was truncated.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-810-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test aborted : request data length is invalid.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-811-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test aborted : request data field length limit is exceeded.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-812-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test aborted : a parameter is out of range.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-813-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test aborted : cannot return the number of requested data bytes.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-814-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test aborted : requested sensor, data, or record is not present.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-815-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test aborted : invalid data field in the request.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-816-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test aborted : the command is illegal for the specified sensor or record type.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-817-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test aborted : a command response could not be provided.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-818-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test aborted : cannot execute a duplicated request.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-819-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test aborted : a command response could not be provided; the SDR repository is in update mode.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-820-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test aborted : a commandresponse could not be provided; the device is in firmware update mode.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-821-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test aborted : a command response could not be provided; IMM initialization is in progress.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-822-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test aborted : the destination is unavailable.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-823-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test aborted : cannot execute the command; insufficient privilege level.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-824-xxx

Component: IMM

Test: IMM I2C Test

State: Aborted

Description: IMM I2C Test cancelled : cannot execute the command.

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Run the test again.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-901-xxx

Component: IMM

Test: IMM I2C Test

State: Failed

Description: IMM indicates failure in RTMM bus (BUS 0).

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  4. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  5. Run the test again.
  6. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-904-xxx

Component: IMM

Test: IMM I2C Test

State: Failed

Description: IMM indicates failure in PCA9545 (I2C I/O Expander) bus (BUS 3).

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  4. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  5. Run the test again.
  6. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-905-xxx

Component: IMM

Test: IMM I2C Test

State: Failed

Description: IMM Indicates failure in the PIC 16F887 (Power Paddle Card) bus (BUS 4).

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  4. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  5. Run the test again.
  6. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-907-xxx

Component: IMM

Test: IMM I2C Test

State: Failed

Description: IMM Indicates failure in the LM75 (Thermal Sensor) bus (BUS 6).

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  4. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  5. Run the test again.
  6. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 166-908-xxx

Component: IMM

Test: IMM I2C Test

State: Failed

Description: IMM Indicates failure in the PCA9539 (I2C I/O Expander) bus (BUS 7).

Action:

  1. Turn off the system and disconnect it from the power source. You must disconnect the system from ac power to reset the IMM2.
  2. After 45 seconds, reconnect the system to the power source and turn on the system.
  3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  4. Make sure that the IMM2 firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  5. Run the test again.
  6. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 201-801-xxx

Component: Memory

Test: Memory Test

State: Aborted

Description: Test canceled: the system UEFI programmed the memory controller with an invalid CBAR address

Action:

  1. Turn off and restart the system.
  2. Run the test again.
  3. Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  4. Run the test again.
  5. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 201-802-xxx

Component: Memory

Test: Memory Test

State: Aborted

Description: Test canceled: the end address in the E820 function is less than 16 MB.

Action:

  1. Turn off and restart the system.
  2. Run the test again.
  3. Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  4. Run the test again.
  5. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 201-803-xxx

Component: Memory

Test: Memory Test

State: Aborted

Description: Test canceled: could not enable the processor cache.

Action:

  1. Turn off and restart the system.
  2. Run the test again.
  3. Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  4. Run the test again.
  5. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 201-804-xxx

Component: Memory

Test: Memory Test

State: Aborted

Description: Test canceled: the memory controller buffer request failed.

Action:

  1. Turn off and restart the system.
  2. Run the test again.
  3. Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  4. Run the test again.
  5. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 201-805-xxx

Component: Memory

Test: Memory Test

State: Aborted

Description: Test canceled: the memory controller display/ alter write operation was not completed.

Action:

  1. Turn off and restart the system.
  2. Run the test again.
  3. Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  4. Run the test again.
  5. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 201-806-xxx

Component: Memory

Test: Memory Test

State: Aborted

Description: Test canceled: the memory controller fast scrub operation was not completed.

Action:

  1. Turn off and restart the system.
  2. Run the test again.
  3. Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  4. Run the test again.
  5. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 201-807-xxx

Component: Memory

Test: Memory Test

State: Aborted

Description: Test canceled: the memory controller buffer free request failed.

Action:

  1. Turn off and restart the system.
  2. Run the test again.
  3. Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  4. Run the test again.
  5. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 201-808-xxx

Component: Memory

Test: Memory Test

State: Aborted

Description: Test canceled: memory controller display/ alter buffer execute error.

Action:

  1. Turn off and restart the system.
  2. Run the test again.
  3. Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  4. Run the test again.
  5. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 201-809-xxx

Component: Memory

Test: Memory Test

State: Aborted

Description: Test canceled program error: operation running fast scrub.

Action:

  1. Turn off and restart the system.
  2. Run the test again.
  3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  4. Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  5. Run the test again.
  6. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 201-810-xxx

Component: Memory

Test: Memory Test

State: Aborted

Description: Test stopped: unknown error code xxx received in COMMONEXIT procedure.

Action:

  1. Turn off and restart the system.
  2. Run the test again.
  3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  4. Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  5. Run the test again.
  6. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 201-901-xxx

Component: Memory

Test: Memory Test

State: Failed

Description: Test failure: single-bit error, failing DIMM z.

Action:

  1. Turn off the system and disconnect it from the power source.
  2. Reseat DIMM z.
  3. Reconnect the system to power and turn on the system.
  4. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  5. Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  6. Run the test again.
  7. Replace the failing DIMMs.
  8. Re-enable all memory in the Setup utility. For more information, see "Using the Setup utility" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  9. Run the test again.
  10. Replace the failing DIMM.
  11. Re-enable all memory in the Setup utility. For more information, see "Using the Setup utility" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  12. Run the test again.
  13. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 202-801-xxx

Component: Memory

Test: Memory Stress Test

State: Aborted

Description: Internal program error.

Action:

  1. Turn off and restart the system.
  2. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/ support/docview.wss?uid=psg1SERVDSA.
  3. Make sure that the server firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  4. Run the test again.
  5. Turn off and restart the system if necessary to recover from a hung state.
  6. Run the memory diagnostics to identify the specific failing DIMM.
  7. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 202-802-xxx

Component: Memory

Test: Memory Stress Test

State: Failed

Description: General error: memory size is insufficient to run the test.

Action:

  1. Make sure that all memory is enabled by checking the Available System Memory in the Resource Utilization section of the DSA event log. If necessary, enable all memory in the Setup utility. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  2. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  3. Run the test again.
  4. Run the standard memory test to validate all memory.
  5. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 202-901-xxx

Component: Memory

Test: Memory Stress Test

State: Failed

Description: Test failure.

Action:

  1. Run the standard memory test to validate all memory.
  2. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  3. Turn off the system and disconnect it from power.
  4. Reseat the DIMMs.
  5. Reconnect the system to power and turn on the system.
  6. Run the test again.
  7. Run the standard memory test to validate all memory.
  8. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 215-801-xxx

Component: Optical Drive

Test:

  • Verify Media Installed
  • Read/ Write Test
  • Self-Test

Messages and actions apply to all three tests.

State: Aborted

Description: Unable to communicate with the device driver.

Action:

  1. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  2. Run the test again.
  3. Check the drive cabling at both ends for loose or broken connections or damage to the cable. Replace the cable if it is damaged.
  4. Run the test again.
  5. For additional troubleshooting information, go to http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-41559.
  6. Run the test again.
  7. Make sure that the system firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  8. Run the test again.
  9. Replace the DVD drive.
  10. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 215-802-xxx

Component: Optical Drive

Test:

  • Verify Media Installed
  • Read/ Write Test
  • Self-Test

Messages and actions apply to all three tests.

State: Aborted

Description: The media tray is open.

Action:

  1. Close the media tray and wait 15 seconds.
  2. Run the test again.
  3. Insert a new CD/DVD into the drive and wait for 15 seconds for the media to be recognized.
  4. Run the test again.
  5. Check the drive cabling at both ends for loose or broken connections or damage to the cable. Replace the cable if it is damaged.
  6. Run the test again.
  7. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  8. Run the test again.
  9. For additional troubleshooting information, go to http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-41559.
  10. Run the test again.
  11. Replace the CD/DVD drive.
  12. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 215-803-xxx

Component: Optical Drive

Test:

  • Verify Media Installed
  • Read/ Write Test
  • Self-Test

Messages and actions apply to all three tests.

State: Failed

Description: The disc might be in use by the system.

Action:

  1. Wait for the system activity to stop.
  2. Run the test again.
  3. Turn off and restart the system.
  4. Run the test again.
  5. Replace the DVD drive.
  6. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 215-901-xxx

Component: Optical Drive

Test:

  • Verify Media Installed
  • Read/ Write Test
  • Self-Test

Messages and actions apply to all three tests.

State: Aborted

Description: Drive media is not detected.

Action:

  1. Insert a CD/DVD into the DVD drive or try a new media, and wait for 15 seconds.
  2. Run the test again.
  3. Check the drive cabling at both ends for loose or broken connections or damage to the cable. Replace the cable if it is damaged.
  4. Run the test again.
  5. For additional troubleshooting information, go to http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-41559.
  6. Run the test again.
  7. Replace the DVD drive.
  8. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 215-902-xxx

Component: Optical Drive

Test:

  • Verify Media Installed
  • Read/ Write Test
  • Self-Test

Messages and actions apply to all three tests.

State: Failed

Description: Read miscompare.

Action:

  1. Insert a CD/DVD into the drive or try a new media, and wait for 15 seconds.
  2. Run the test again.
  3. Check the drive cabling at both ends for loose or broken connections or damage to the cable. Replace the cable if it is damaged.
  4. Run the test again.
  5. For additional troubleshooting information, go to http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-41559.
  6. Run the test again.
  7. Replace the DVD drive.
  8. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 215-903-xxx

Component: Optical Drive

Test:

  • Verify Media Installed
  • Read/ Write Test
  • Self-Test

Messages and actions apply to all three tests.

State: Aborted

Description: Could not access the drive.

Action:

  1. Insert a CD/DVD into the drive or try a new media, and wait for 15 seconds.
  2. Run the test again.
  3. Check the drive cabling at both ends for loose or broken connections or damage to the cable. Replace the cable if it is damaged.
  4. Run the test again.
  5. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVDSA.
  6. Run the test again.
  7. For additional troubleshooting information, go to http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-41559.
  8. Run the test again.
  9. Replace the DVD drive.
  10. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 215-904-xxx

Component: Optical Drive

Test:

  • Verify Media Installed
  • Read/ Write Test
  • Self-Test

Messages and actions apply to all three tests.

State: Failed

Description: A read error occurred.

Action:

  1. Insert a CD/DVD into the drive or try a new media, and wait for 15 seconds.
  2. Run the test again.
  3. Check the drive cabling at both ends for loose or broken connections or damage to the cable. Replace the cable if it is damaged.
  4. Run the test again.
  5. For additional troubleshooting information, go to http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-41559.
  6. Run the test again.
  7. Replace the DVD drive.
  8. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 405-901-xxx

Component: Optical Drive

Test:

  • Verify Media Installed
  • Read/ Write Test
  • Self-Test

Messages and actions apply to all three tests.

State: Failed

Description: A read error occurred.

Action:

  1. Insert a CD/DVD into the drive or try a new media, and wait for 15 seconds.
  2. Run the test again.
  3. Check the drive cabling at both ends for loose or broken connections or damage to the cable. Replace the cable if it is damaged.
  4. Run the test again.
  5. For additional troubleshooting information, go to http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-41559.
  6. Run the test again.
  7. Replace the DVD drive.
  8. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 405-901-xxx

Component: Ethernet Device

Test: Test Control Registers

State: Failed

Description:

Action:

  1. Make sure that the component firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  2. Run the test again.
  3. Replace the component that is causing the error. If the error is caused by an adapter, replace the adapter. Check the PCI Information and Network Settings information in the DSA event log to determine the physical location of the failing component.
  4. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 405-902-xxx

Component: Ethernet Device

Test: Test EEPROM

State: Failed

Description:

Action:

  1. Make sure that the component firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  2. Run the test again.
  3. Replace the component that is causing the error. If the error is caused by an adapter, replace the adapter. Check the PCI Information and Network Settings information in the DSA event log to determine the physical location of the failing component.
  4. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 405-903-xxx

Component: Ethernet Device

Test: Test Internal Memory

State: Failed

Description:

Action:

  1. Make sure that the component firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  2. Run the test again.
  3. Check the interrupt assignments in the PCI Hardware section of the DSA event log. If the Ethernet device is sharing interrupts, if possible, use the Setup utility see "Using the Setup utility" section in the Installation and Service Guide - IBM System x3300 M4 (7382), to assign a unique interrupt to the device.
  4. Replace the component that is causing the error. If the error is caused by an adapter, replace the adapter. Check the PCI Information and Network Settings information in the DSA event log to determine the physical location of the failing component.
  5. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 405-904-xxx

Component: Ethernet Device

Test: Test Interrupt

State: Failed

Description:

Action:

  1. Make sure that the component firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  2. Run the test again.
  3. Check the interrupt assignments in the PCI Hardware section of the DSA event log. If the Ethernet device is sharing interrupts, if possible, use the Setup utility see "Using the Setup utility" section in the Installation and Service Guide - IBM System x3300 M4 (7382), to assign a unique interrupt to the device.
  4. Replace the component that is causing the error. If the error is caused by an adapter, replace the adapter. Check the PCI Information and Network Settings information in the DSA event log to determine the physical location of the failing component.
  5. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 405-905-xxx

Component: Ethernet Device

Test: Test Loop back at MAC Layer

State: Failed

Description:

Action:

  1. Make sure that the component firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  2. Run the test again.
  3. Replace the component that is causing the error. If the error is caused by an adapter, replace the adapter. Check the PCI Information and Network Settings information in the DSA event log to determine the physical location of the failing component.
  4. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 405-906-xxx

Component: Ethernet Device

Test: Test Loop back at Physical Layer

State: Failed

Description:

Action:

  1. Check the Ethernet cable for damage and make sure that the cable type and connection are correct.
  2. Make sure that the component firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  3. Run the test again.
  4. Replace the component that is causing the error. If the error is caused by an adapter, replace the adapter. Check the PCI Information and Network Settings information in the DSA event log to determine the physical location of the failing component.
  5. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

 

Message number: 405-907-xxx

Component: Ethernet Device

Test: Test LEDs

State: Failed

Description:

Action:

  1. Make sure that the component firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For more information, see "Updating the firmware" section in the Installation and Service Guide - IBM System x3300 M4 (7382).
  2. Run the test again.
  3. Replace the component that is causing the error. If the error is caused by an adapter, replace the adapter. Check the PCI Information and Network Settings information in the DSA event log to determine the physical location of the failing component.
  4. If the failure remains, go to the IBM Web site for more troubleshooting information at http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.

Applicable countries and regions

 


Document id:  MIGR-5092573
Last modified:  2013-06-11
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